WiseyReviews of wisey.app

Response from WiseyDec 4, 2024

Dear Martha! Thank you for sharing your feedback. We understand that following along with the program can feel like a bit of work at times. Our goal is to make the process as seamless and engaging as possible for you. If there’s anything specific you find challenging or if you need suggestions on how to better integrate the program into your routine, please feel free to reach out at [email protected]. Wishing you success in your journey!

Response from WiseyDec 2, 2024

Dear Claudia! Thank you for your honest feedback. We're sorry to hear that your experience didn't fully meet your expectations, and we’d love to learn more about what could have made it better for you. If there are specific areas where you feel we fell short—whether it’s the content, platform experience, or support—please don’t hesitate to share your thoughts at [email protected]. Have a sunny day!

Response from WiseyNov 27, 2024

Dear Doc! Thank you for sharing your feedback! We are really sorry to hear about the frustration you’ve experienced with the billing process. We completely understand how important it is for pricing and charges to be clearly communicated upfront. We take your concerns seriously, and we will make sure to pass this along to our team to ensure that the subscription details, including the amount and refund policy, are communicated more transparently in the future. If you haven’t already, please reach out to our support team at [email protected] so we can see if there’s any way to help with your specific situation. We want to make sure every user feels supported and valued. Again, thank you for your feedback, and we’ll work to improve your experience. Have a lovely day!

Response from WiseyNov 24, 2024

Dear Di! Thank you for sharing your thoughts with us. We understand that providing feedback can sometimes feel like an extra task, and we appreciate your honesty. If you ever change your mind or if there's anything specific you'd like to share, we're here to listen and improve your experience. Have an amazing day!

Response from WiseyNov 15, 2024

Dear Nicolas! Thank you for sharing your feedback. We're sorry to hear that your experience hasn't been fully functional yet. Your input is invaluable to improving our platform, and we’re here to help! If you're encountering any specific issues or challenges, please let us know at [email protected], we’d love to assist you and ensure everything works smoothly. Cheers!

Response from WiseyNov 10, 2024

Dear Kay! We are truly sorry to hear about your experience. We understand how frustrating this situation must have been, and I want to assure you that this is not the standard of service we aim to provide. We deeply regret the communication issues you faced and the confusion surrounding the extra charge. If you still have any concerns or if there's anything else we can do to resolve this for you, please don't hesitate to reach out at [email protected]. Thank you for bringing this to our attention!

Response from WiseyNov 10, 2024

Dear Tracey! Thank you for sharing your feedback. We understand that accessing the platform through a website rather than an app can be less convenient. We're always looking for ways to improve the user experience, and we'll keep your comments in mind. If you ever need assistance or a reminder to log in, feel free to reach out at [email protected]. We're here to help you stay on track and get the most out of the platform!

Response from WiseyNov 8, 2024

Dear Gaston! Thank you for sharing your feedback! We apologize for the confusion regarding the language of the video. We understand how important it is for the content to match your expectations. While some of our materials are available in Spanish, we are continuously working on improving accessibility. If you need assistance in accessing the Spanish version of the content, please let us knowat [email protected], and we will be happy to guide you!