WiseyReviews of wisey.app

Response from WiseyApr 25, 2026

Dear Henry! We’re very sorry to hear about your experience and understand how strongly you feel about this situation. We never aim to mislead our users, and we agree that payment flows and cancellation options should always be clear and easy to understand. Your feedback regarding the interface and subscription process is important, and we will share it with our team for further review. We would also like the opportunity to investigate your specific case and better understand what happened. Please contact us at [email protected] with your account details so we can assist you further. Take care!

Response from WiseyApr 24, 2026

Dear Nikoletta! We’re very sorry to hear about your experience and understand how frustrating this situation must feel. We regret that the purchase process caused confusion and that your interaction with support did not meet your expectations. Clear communication and transparency are very important to us, and your feedback will be shared with our team for review. We would still like the opportunity to investigate your case further and better understand what happened. Please contact us again at [email protected] with your account details so we can review this carefully and assist you further. Enjoy your day!

Response from WiseyMay 14, 2026

Hi, We’re very sorry to hear about your experience and the frustration caused by the recurring charges. At Wisey, we take concerns about billing transparency and authorization very seriously. We understand how upsetting it is to discover ongoing charges that you did not expect or intend to continue. To resolve this matter, we have issued a full refund for all related charges on your account. Please email us at [email protected] if you have any additional questions or feedback. Thank you for bringing this to our attention, as your feedback helps us improve our subscription clarity and overall user experience!

Response from WiseyApr 24, 2026

Greetings! Thank you for giving us the feedback. We’re very sorry to hear about your experience and understand how upsetting and frustrating this situation must feel. We acknowledge that multiple subscriptions and add-ons can be confusing, and we agree that pricing and selections should always be clear and transparent. Your feedback is very important to us, and we take concerns about unexpected charges seriously. We would like to review your case in detail to better understand what happened and check your billing history. Please contact us at [email protected] with your account information so we can investigate and assist you further. Cheers!

Response from WiseyApr 16, 2026

Dear Nathalie! We are grateful that you took the time to share this detailed feedback with us. We’re very sorry to hear about your experience and the frustration caused by these unexpected charges. At Wisey, we aim for full transparency in all payments, and we regret that this was not your experience. We understand how concerning it is to see charges that were not clearly authorized or explained. To resolve this, we have issued a full refund for all charges associated with your account. Please email us at [email protected] if you have any additional questions or feedback. Thank you for bringing this to our attention, as your feedback helps us improve our billing clarity and user experience!

Response from WiseyApr 13, 2026

Dear Elfer! We appreciate you taking the time out of your day to leave us this feedback! We’re very sorry to hear about your experience and understand how concerning this must feel. Please note that charges are applied according to the subscription terms agreed to during sign-up, including trial conditions. However, we take concerns like yours very seriously and would like to investigate your case in detail. Kindly contact us at [email protected] with your account and billing information so we can review this as a priority. Enjoy your day!

Response from WiseyApr 13, 2026

Dear Aylin! Thank you for taking the time to write a review. We’re very sorry to hear about your experience and understand how frustrating this situation must have felt. We’re glad that, in the end, the issue was resolved with a full refund, though we regret the confusion around the subscription and initial handling. Clear communication about pricing and renewals is very important to us, and your feedback helps highlight where we need to improve. We take your concerns seriously and will share them with our team to prevent similar situations. Thank you for bringing this to our attention, and we’re here at [email protected] if you need any further assistance. Cheers!

Response from WiseyApr 13, 2026

Dear Christophe! Thank you for giving us the feedback. We’re very sorry to hear about your experience and understand how frustrating and concerning this situation must feel. We acknowledge that having separate subscriptions can be confusing, and we appreciate you bringing this to our attention. Clear communication and transparency are very important to us, and we regret that this was not your experience. We would like to review your case in detail to ensure everything was handled correctly and fairly. Please contact us at [email protected], and we will do our best to assist you further. Cheers!