Wise PelicanReviews of wisepelican.com

I don't typically leave negative reviews, but I believe it's important to share my experience. I was a Wise Pelican customer for approximately eight months. I started on one farming campaign and later switched to the Power Farm campaign on March 2, 2026, hoping for better results. Despite investing approximately $500 per month, I received only one lead from the Power Farm campaign. More importantly, I did not receive a single closed transaction from either campaign. I understand that direct mail is a long-term marketing strategy and that results can vary by market. However, after investing around $4,000 over eight months, I expected to see more engagement and a better return on my investment. The most disappointing part of my experience came when I decided to cancel because the campaign wasn't producing results for my business. I was charged a $1,000 cancellation fee, which added to my frustration. The platform itself is easy to use, and my review is based solely on my personal experience. If you're considering Wise Pelican, I encourage you to carefully review the contract—especially the cancellation terms—and weigh the overall investment before committing.

$1,000 cancellation fee. I never received a copy of the card I mailed out. Deciding the company wasn't a good fit, I tried to cancel online, but it didn't go through, so they charged me for a second month. That part might have been on me. But I also never received a card the second time, either. I called to officially cancel, and they charged me a $1,000 cancellation fee —typically if you are charged for early termination, you would still get flyers sent out for the next 2 month. Not with this company. Buyer Beware

I was given one option for their Power Farm which was the minimum of 500 postcards per month ($500). I expected to receive a copy of the card but after two months in with not all 500 addresses being available, I had only received 3 QR code clicks. I had to purchase a postcard to send to myself only to learn that the QR code goes to their site, not mine where I had set up a CMA and an email campaign for the prospects. I've learned that there is no way to send the leads directly to my CMA so that the lead can be automatically started on a drip. Surely by 2026, ease of use is expected. Wise Pelican does not ask for a phone number and so I have to, manually, add the lead to my CRM which I'm not always in the position to do at the time it's emailed to me. Only 4 have clicked and provided their email address and they have just sent out the 5th mailing. Customer service has no suggestions for this problem except for "export the list". They're coming in one at a time. Wow! They don't even try. I am so afraid I will spend $6000.00 for the year with no ROI.

Terrible service. They took my $50 and I have never been able to connect. They dont answer their phones and their customer service is the absolite worst.

My postcards were never sent. The company said they were mailed April 1st. It was for my neighborhood so I know it was never delivered. Asked neighbors, etc. Websites live chat, email and phone numbers are all down but you can still make an order. Total scam. I want a refund but cant reach anyone.

I had a very disappointing experience with Wise Pelican, primarily due to poor customer service and a lack of accountability. After placing an order, I contacted them to stop it from going out. Despite my request, they proceeded anyway and charged me in full. Communication was slow and unhelpful, and my concerns about canceling or resolving the issue were not handled promptly or professionally. To make matters worse, there was no meaningful effort to correct the situation—only an offer of a discount on a future order, which is not a solution when the current order was mishandled. As a real estate professional who relies on timing and accuracy in marketing, I find this level of service unacceptable. I cannot recommend Wise Pelican based on my experience and would advise others to proceed with caution.

STAY AWAY! I ordered postcards with a QR code where home owners can request a free home valuation and the code does not work! The person is prompted to enter an email address for the home valuation to be sent to them and it is never sent. WASTE OF MONEY AND BAD FOR MY BUSINESS!! No response from the support chat and no working contact number for customer service.

In 2023 I hired Wise Pelican to do a series of mailers for me throughout the year. They required a 1 year commitment which I agreed to. I paid them $3234 to purchase enough credits to complete the mailing compaign for that year. I completed the last mailing in December of 2023. The mailers did not give me the desired target results and I have not done any mailings or purchased and products or services from Wise Pelican since 2023. Last Week I noticed a charge when I was scrolling through my online bank summary. The charge was from Wise Pelican on January 10, 2026. The charge was for $3234. After further research I discovered the same charge from Wise Pelican on January 10, 2025 and 2024. At no time did they send me any notice of these so called "renewal charges". They never sent me a receipt after they charged my card. They did not give me any kind of notice and they did not receive any authorization from me for these charges. I immediately contacted Wise Pelican and requested a refund for these charges totaling $9702. They "Escalated" my request before telling me that they will not be returning my money. I pointed out to them that they are clearly in violation of both Arizona and California online consumer protection laws but they do not seem to care. I have filed complaints with the BBB and the Arizona Attorney Generals office.