Wisconsin CheesemanReviews of wisconsincheeseman.com

Placed a large order 11/24/2022. Received a FedEx tracking number 11/25. Checked daily for an update in which FedEx status was waiting to receive package from the company. Called 12/03/2022 and was told the package was in route. I replied FedEx shows waiting for the package so it is not in route. The rude customer service agent I needed to speak to FedEx directly. Called FedEx and they confirmed they did not have the package. Called again and told them to cancel the order. They said they couldn't because the order was in route. Miraculously the following day FedEx received my order. It arrived 12/07 hot from being on a truck with no refrigeration and I live in FL. I called to have the entire order returned and was informed to box it all up together and send it through the post office INSURED. So now they want me to pay return shipping and insurance on food that cannot be eaten. Never again. I ended up ordering from Hickory Farms and had a fresh beautiful package delivered within 3 days with free shipping.

On 11/28/22, I placed an order for perishable food items. I was notified on 11/30/22 that it had shipped and given a FedEx tracking number that showed a shipment category of FedEx Smartpost. After checking the tracking for several days and seeing that FedEx had yet to receive the package, I wrote to them in the early hours of 11/03/22 asking when it would be shipped, as it had already sat in their warehouse, most likely packaged with some type of cold pack, for several days. They responded within hours and completely ignored my questions. Instead they simply sent a typical form letter that apologized for any "inconvenience", which is the standard buzzword ALL companies seem to use now when they have screwed up and have no answers. The email went on to state, "Our gifts are shipped in refrigerated trucks to a postal center near the order's destination.". That is interesting considering the fact that FedEx does NOT have refrigerated trucks. The true fact is that my order had been sitting in their warehouse for several days, probably misplaced in some corner somewhere, and the cold packs used to ship it were already past their useful life. I immediately responded back to them on the morning of 11/03/22 and pointed out the fact that they had intentionally failed to answer my simple question of when they intened to actually tender my package to FedEx. That email received no response. I have now written to them again, pointing out their outright lie about FedEx's supposed refrigerated trucks abnd the fact that any shipment at this point would be of items that have been unsafely packed for several days since cold packs only last for 2-3 days, 4 days at best. At this point, I have no reason to believe my item will ever actually make it out of their warehouse and, even if it does, it will now contain items deemed unsafe for consumption. This company has already proven to be a company to avoid at all costs, from their poor and unsafe shipping to their lying customer service. Stay away from this one.

do not buy from these inaccurate unorganized business , you will not get your delivery when expected , please do not waste your time with this place go somewhere else, thank you

I have been making payments monthly since December, 2021, and my balance remains exactly the same every month. They have started making recommendations of various $ amounts to send as monthly payment. I am really glad I didn't sign up for automatic withdrawal as a means of repayment. Their business practice, whatever it is, does not inspire much confidence. It must depend on who you ask.

I was ok with the product, but I feel the ad was misleading. The product was "Wild Game Sticks" including "Buffalo, Elk, and Venison". When the package arrived, the ingredient list indicated "Water Buffalo". Because it was included with elk & venison, I expected North American Buffalo. Perhaps I read too much into the ad, but in fairness I believe the ad should have read "Water Buffalo" not simply "Buffalo". And yes, I know it's actually a North American Bison, but it's colloquially called Buffalo, so I feel mislead.

I got a bill from them for an order that was never placed by us; never heard of this company. Cannot get anyone to help.

The Crocks of Port Wine Cheese have no port Wine flavor Tastes like cheese whiz

I placed a gift order on December 10 with a delivery date of December 22. I did not receive an email confirmation so I called and got an automated service that said my order was being processed and scheduled for the delivery date. I checked the order on December 23 and got the same message. I finally talked to a customer service representative and she informed me that the order had been declined. She did not have exact details. They had my phone number and email. This is very bad business practice and I will never order from them again. I will the a big zero.