Wisconsin CheesemanReviews of wisconsincheeseman.com

I went online to purchase 3 ea. of the D. Lucky 13 Feast gifts ($29.99 ea.) to be delivered to separate address in the Tampa, FL area, however, when it came time to place the order I saw to my surprise that your cost to ship each item was $39+ EACH which included a "handling fee." As I know, you too would have cancelled the order. Needless to say, I ordered similar gifts from Amazon Prime with free shipping! I can't imagine the amount of money you guys are losing due to your rates. I'm sorry too that I did not read the reviews on Trust Piot regarding your company. 😡 Happy Holidays! Mike Acebedo

I made an order online on November 25th with a delivery date of December 6th selecting in-house credit for my payment method. The only communication from the company was an email thanking me for my order. On December 5th I got on to check the status of my order for how it was shipped to find it hadn’t shipped yet. I immediately called the company to find out why and was told that the credit department put my order on hold. The person I was talking to said someone from credit would call some time in the next 24 hours. They never called me so I called them back. I was informed my credit was not approved so I had to make a new order and pay with my credit card. I was transferred to customer service to get my order taken care of. Customer service redid my order and told me I would receive my order on December 15th and that it went through on their credit. I asked for a supervisor. I explained everything that had happened and the fact I needed my order for an obligation on December 9th. The supervisor reordered my order and told me that I would receive it December16th and if I wanted it earlier I would have to pay an extra $25.50 delivery to get it by December 8th. If Wisconsin Cheeseman had communicated to me of the credit issue when it happened, I could have paid for my order and received it on time. I would not recommend this company to anyone including my worse enemy. They have extremely poor work ethics.

I placed an order for four items being delivered to four different recipients. The next morning I recieved an order confirmation and in reviewing the information found they had switched orders between two recipients. I immediately sent an email explaining the mistake they made and called an hour later to confirm. The "Customer Service" line is no customer service at all, being an automated system which will promptly disconnect unless it interprets your request as placing an order. I recieved an email 24 hours later explaining that there was nothing they could do to resolve my issue; with some inexplicable story attached about thier refrigerated trucks. Absolutely awful company! Beware! I filed a dispute with my credit card company.

Absolutely terrible service. I tried to cancel an order within minutes of placing it and a full day before the order was confirmed. Within hours of the order being confirmed the following day and a full day after my cancellation request I was told that the order had already been prepped for shipment and they would be unable to cancel. Keep in mind this order was supposed to arrive weeks after my order was placed and shouldn't have shipped yet. This company is a scam.

Told they deliver using refrigeration units. Fed-Ex doesn't have refrigeration units for home deliveries. Received notice my delivery address didn't correspond with my zip code. hmm, getting stuff delivered here for 30 years. I have not received my order but I got a bad feeling that I probably won't and I just got scammed out of about $130.00 for product and was given false shipping tracking number. Contacted FedEx and tracking number doesn't exist. Nice fancy catalog just before Christmas, but what a scam! I closed the card I used because who knows who they'll sell it to. DO NOT Christmas shop from the catalogs you get in your Mail Box. Never use your debit/credit card information, and same thing online. NoNo

I ordered chocolate covered cherries in December. They were melted into a big gooey mess. My son tried to eat one and had to use a spoon. Not worth the effort or money. He threw them away. Will never order from them again

Horrible horrible experience from the get-go. This company is a joke. I received a $50 gift certificate from a friend. Used it to purchase Xmas gifts for my mom on Dec 6 with the total order covered by my gift certificate. Then I received an email that they couldn’t ship one of the items to a post office box. Spent 45 min on phone with inept customer svc rep about the split order and was assured the total cost of everything would still be covered by the $50 gift certificate. Began receiving bills for a balance due with late fees accrued a few months later! They had started a line of credit with Swiss Colony that showed up on my equivalent report (!) and my perfect credit went down to the 600s. Called Customer svc and they were useless. Even said the second order was cancelled and never went out! (Yet my mom received it - eventually - after many fed ex notices that it sat in a shipping facility outside Atlanta for weeks.) I could not resolve this issue on phone and decided to just pay online to get it over with - but their website said I had no balance! Had to call again, was told my balance was now $10 more and it would cost $3 to pay on the phone. Sigh. On top of this I’m now receiving dozens of print catalogues from Swiss colony brands. HORRIBLE.

I sent 3 Easter baskets to 3 grandchildren, with instruction to send for Easter - 2 were immediately shipped and received way too early, 3rd grandchild's hasn't arrived yet. Note that ordering will result in almost daily adversing emails, and unsubscribing does not work, they just keep coming. Now also receiving daily demand to do a survey - very disappointing experience because it's impossible to have communications discontinued.