Wisconsin CheesemanReviews of wisconsincheeseman.com

I attempted to order a cheese box to be sent to my brother in Oregon. After a few days, I tracked the shipment and was appalled to see that it was on its way to me in Arizona! After numerous attempts to contact the company and having their system hang up on me after the usual "Experiencing a high volume of calls" excuse, I received the box. I spent additional money to resend the box to him and tried contacting the company again. Was able to send an email explaining the situation and received a canned response which was of no help. I finally called my bank and disputed the charges. I am expecting a full refund due to the total lack of customer service and the additional time and money it cost me to rectify the situation. I don't even know if the food in the box will be fresh with the extra time it has to go through the delivery process. I will never order from this company again and would encourage others to avoid them as well.

Ordered a gift pack with a block of cheese, it shipped on Nov 27th, did not arrive until Dec 11th, was supposed to be refrigerated shipping, the cheese arrived slimy and warm. Customer service said to donate it to a food pantry and get a receipt so they could issue a refund! total BS, I will let my CC dispute it with them...Stay Away!

Took 45 mintes to place an order... just before completion, phone went dead. They did not save any information. Had to go through the process again. No discount offered for my trouble. Shipping added $100 to my $295 order. Never again.

I recently purchased several hundred dollars' worth of Christmas gifts thru Wisconsin Cheeseman. I have shopped with them for two years. It has come to my attention that people received more than one gift while others did not receive any. Wrong addresses were delivered to as well. Another complaint is that many of the packages did not have any note telling the recipient who sent the gift. The ones that did have a note were hard to find with the smallest font possible being used. I spoke to a supervisor this morning and she did not seem to care. She told me every one of the packages had the right names, addresses, and notes on them and she isn't responsible for incorrect delivery. There is essentially nothing she would or could do for me. This is supposed to be worry-free Christmas shopping but now I have to call all of the people who were to receive packages and confirm whether or not they did receive them. I didn't appreciate the supervisor's attitude and it would appear this is the last time I order from Wisconsin Cheeseman. They have a good product but the customer service and satisfaction is terrible.

I placed my order by phone, and the woman I dealt with was not very bright, and it took a painfully long time to get my order placed. When it arrived, I was shocked at the way it was packaged as it was just small, boxes wrapped in plastic. The portions of everything were tiny and the food itself was terrible. Really just not edible.

I try to order and thought maybe had to pay only half for order but they want full price as don’t believe when they said you get credit as it a scam

Placed a gift order, had phone book & looked up address. Typed recipients address but order defaulted to my address so I got package. Tried customer service but told to call back another time & hung up on. Awful service - will never use again & from other reviews this is a place to avoid completely.

Just wanted to give s shout out to Wisconsin Chessman!! I received my order today and everything was awesome all around!! I love that the product was packaged well! I will be ordering again! Great company!!!