WinhostReviews of winhost.com

I have been with WinHost for several months after trying out a few other hosting services and this has been the best by far. If you need Windows hosting they have the best support for the widest range of features, and their interface is far superior to the others I tried. I was worried about the lack of "live" tech support, but on other services I would wait on the phone or a chat for someone who was usually not that helpful. With WinHost I create a ticket and each time they have responded quickly (usually within minutes) and worked with me patiently through my issues. There have only been a couple instances that caused me to contact them and they've helped me out every time. Highly recommend.

First, I have to say that I had to move my website from Arvixe, which has a very poor organization that exhibits almost non-existent support—Beware all potential users! They took my money over my protests (outside their warranty period) when my website's server was down for over six weeks! They did not respond to my many service ‘tickets’ to move my website to a working server. Their Chat service goes through the Phillipines, with folks who cannot possibly help with obviously poor management and their equipment issues, and I had no choice after two weeks of this but to then switch ISPs immediately. Now, my early experience with WinHost is far and above that of Arvixe, in how WinHost provided content and their responses to my questions. The reason I did not award five stars is that this organization is still relying on the expertise of people. What I mean by this is I'm looking for systems (in the dry, barren desert wasteland of internet services) that employ an automated "expert system" in response to technical or other service questions. For example, I recently sent a bit of code I used in my website's email routine and asked for WinHost’s help. The initial response during a Chat was inadequate! Now, I can certainly 'feel' for the folks manning their posts—possibly youngish, with maybe little skills in the way of investigative and failure-analysis training or techniques. But, less than an hour later, I got an email with an example ASP script to use and with only two minor tweaks to my existing code, I was immediately back in business! In a communication about three weeks earlier on a less-technical question, I was 'serviced' by someone who was having a bad day. This was evidenced by their terse responses and non-answers to some of my questions during the Chat session. Again, it's difficult to respond on a daily basis to problems that other people are having, through tough communication channels such as Chat or email, and I certainly sympathize with this daily ‘grind’. Many people have trouble communicating their problem and may not even know why they are seeing the results they are. They may be inarticulate, whether through writing in Chat or an email request, or when speaking with someone. A better method is a machine that asks a few questions and either sends the data / information they may be looking for, then ‘intelligently’ waits for a reply as to whether the issue was resolved. If the machine can’t answer their question, the individual is informed that a person will be in touch shortly. Much better, in my opinion!

Currently I use the system to host a SQL Server materials management system. The only issue I had was at the start where I need to setup a user in my program to match the user created in Winhost when setting up the database. Other than that it has good speed and reliable backup procedures. Plan to roll out my website onto it as well. Great product at an affordable price.

I'm a new customer. Everything's perfect so far. Really fast support and good service

Through clients I administer 5 hosting accounts at Winhost. I am retired and my vocation was not in the computer field, rather I do this to support churches, small charities - all non-profits. The company and the hosting is always reliable. Whenever I have had questions or problems, I always get a rapid response with help and solutions.

Excellent customer service, very helpful, knowledgeable, prompt responds, very flexible to offer service to help me solve my problem. Save my grey twice this week. Highly recommend you to use WinHost.

Very professional and good service

We are running a MVC application on .NET 4.5 framework and everything is ok. It also supports many .Net applications giving the opportunity to host beta environments in the same hosting package.