Kirk B.
Very good experience minus a few minor hiccups with shipping
All in all, a very good experience. There were a few issues with being shipped the wrong product (ordered 4 foot racks and received one section as a 3 foot rack), but I was able to chat with a representative online to resolve quickly. They rush shipped the correct pieces and even set up a pickup from my house for the pieces to be returned. They turned what could have been a huge hassle into a simple few day delay. The racks are nice quality and were quite easy to assemble with my nail gun. Now we are ready to expand our wine collection!


