Wine Cellar Innovations specializes in the design, build, manufacturing, and installation of wine racks and custom wine cellars for both residences and commercial retail establishments.
Wine Cellar Innovations (winecellarinnovations.com) has 311 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Home & Garden Services · Lockbourne, Ohio
Excellent
Home & Garden Services · Columbus, Ohio
New
Home & Garden Services · Avon, Ohio
Average
Home & Garden Services · Tipp City, Ohio
Average
311 approved reviews, newest moderated first
Bill
Poor quality, missing instructions. Rickety when assembled.
Response from Wine Cellar InnovationsJun 15, 2017
Hi Bill - Without a last name, I can't look up your order in our database. I'm so sorry for the experience you had, please contact us at [email protected] with your order number so we can get some photos and make sure your wine rack is appropriately set up and send replacement parts if necessary. Thank you!
April V.
We bought the traditional racks to turn an awkward, unnecessary closet off of our garage area under some stairs into an amazing space. The racks are of great quality for the price and super easy to use. They assembled super easy, we were even able to adjust the height ever so slightly so they fit perfectly in the space and it didn't detract from the appearance at all. We purchased the unfinished pine and stained it ourselves. We also affixed them to the walls for added security. They even do well with some of the more awkwardly shaped bottles we brought home from overseas. They're holding all the wine we brought home from Europe very well!
Dare M.
Wine Cellar Innovations was prompt with my order. The directions made the wine racks easy to assemble, and even though the racks seem wobbly as stand alone items, they are very sturdy once the wine bottles are placed in the bottle slots. They have a variety of finish selections and types of bottle storage. They make it easy to have a wine area that looks very professional. D. R. Miller
Dave N.
I biught three racks and was very pleased. They were economical, but very sturdy and met my needs.
Terry
Not a good experience at all. We purchased two wood wine racks hoping for the best but the quality was not at all what we expected. Nearly all the sticks were scratched, marked up or chipped and the finish felt cheap and homemade. The final straw came when we broke several pieces while trying to assemble the racks with a hammer and nails (who designs furniture that is held together like that?). By the time I'd put one piece of the assembly together the wood was so dented and chipped that I gave up and chucked the whole thing in frustration. They were the cheapest racks we could find on the internet but I guess I should have known I'd get what I paid for.
Response from Wine Cellar InnovationsMay 18, 2017
Hi Terry – I’m so sorry to hear about this experience. I reviewed our records for the last six months and do not see an order from you in the system. We would be happy to assist you if you would please contact [email protected] with your last name and order number. We have been in business for over 30 years and pride ourselves on the quality of our product and our award winning customer service. Please contact us so we can work with you on this issue.
Hindy
We where looking to design a wine room and heard about wine cellar innovations. I looked online and was debating between two layouts. Jordan was very helpful and had the team draw it out for me to scale. We went back and fourth a few times because I wanted to change the design and he never lost patience with me. I finally found a design I was happy with and ordered. It was simple and hassle free. The wine shelves were easy to put up. Took about a day with a nail gun. Room looks great!
Larry P.
From the design phase, through delivery, and self install, Wine Cellar Innovations was there 100%! Grateful for the answers and guidance they shared with me through the entire process of installing my temperature and light controlled 500 bottle cellar. I would highly recommend the design service as well as the company as a whole. Total Pleasure. Thank you Wine Cellar Innovations!
David A.
I asked Wine Cellar Innovations to design a small wine closet for me. The design was great, so I ordered their recommendations and set-up the wine cellar. The racks were pretty easy to assemble- I am pretty handy- and fit as advertised. Definitely buy/borrow/use a nail gun if possible, as there are a lot of nails that need to be utilized. Overall, I am very happy with the quality, value and service that I received.