Quicken WillmakerNolo's WillMaker is America's #1 estate planning software. Get immediate access to easy-to-use software and create your customized will today. Make a living trust, healthcare directive, power of attorney and so much more. There's never been an easier, more affordable way to protect your family, home and assets.
Quicken Willmaker (willmaker.com) has 536 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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536 approved reviews, newest moderated first
Kari R.
Everything is so well explained! But some links are not working... please check all the links, thanks!
Response from Quicken WillmakerJun 3, 2025
Hi Kari, Thank you for choosing WillMaker for your estate planning needs! We are looking into it and we’ll make sure all the links are fixed. Thanks for letting us know!
Doreen B.
I am very disappointed with the customer service. When I get ahold of someone and ask them a question about my living trust or POA and they don't have the answer they say they will get ahold of their legal team and get back to me and they never do! What kind of customer service is that? I don't have exact dates. But several calls during May.
Response from Quicken WillmakerMay 23, 2025
Hi Doreen, We’re sorry to hear that your experience getting assistance didn’t meet expectations. It’s our understanding that a Customer Service representative has since connected with you by phone and that everything is now resolved. If there’s anything else we can do to support you, please don’t hesitate to reach out. You can contact us at 800-728-3555 (ext. 1) or [email protected]. We're available Monday through Friday, 9 AM to 5 PM PST.
Jay “Rusty” C.
Your upgrade from an old version takes me to the page that has 3 options and not one for upgrade, unless it's buried somewhere. I bought thinking it was my upgrade option the basic plan for $109. Once I got that going it would no load a 2022 will file. Really! I called in, and waited 10 minutes, and the support person said oh, you want the upgrade for $39. This is getting more stupid as I deal with NOLO. She say's she'll refund me, charge me 39, and in 10 minutes I'll get an email for the upgrade to 2025. It's almost 3 hours and nothing from NOLO. This sucks! The whole upgrade process is vague and stupid also. Your corporate upgrade really stinks.
Response from Quicken WillmakerMay 23, 2025
Hi Jay, Thank you for reaching out and sharing your experience. We understand how frustrating this situation must have been. It’s our understanding that you’ve now been upgraded to the Plus plan, which includes the downloadable WillMaker software, and that a refund has been issued for your initial purchase. A support representative also attempted to follow up with a phone call and left a message, in case our email notification didn’t reach you. You should be able to access your previous documents and continue updating your estate plan in WillMaker 2025. That said, if you’re still experiencing issues or have any questions, please don’t hesitate to contact us. We're here to help Monday through Friday, 9 AM to 5 PM PST at 800-728-3555 (ext. 1) or [email protected].
Teresa S.
this was a relatively easy way to save a couple thousand dollars; however, it would be great if you could incorporate the acknowledgement of notary that is necessary, it caused me some problems and I eventually had to travel and even then, it was an issue. I did have to see an attorney to obtain that paperwork.
Response from Quicken WillmakerMay 14, 2025
Hi Teresa, Thank you for your feedback! We're glad you found the process cost-effective, and we appreciate your suggestion about the notary acknowledgments. In fact, we’re currently working on incorporating the acknowledgments into the program, and this update will be available later this year. In the meantime, you can contact customer service to get stand-alone notary acknowledgments for your WillMaker documents. Thank you for choosing WillMaker!
GigiMom
Absolute garbage. I wanted something to help me write a will. This is not it. Instead it's asking about how everything is NOW. Passwords, drivers license, attorney's name - all information I have. I get my heirs may need that information, but once you've entered everything in - guess what you have? NOT A A WILL. All I wanted to do was put together the WILL. From the landing page it looks like that is what will happen, but then you end up with EVERPLANS which is a colossal waste of time and money. I don't need an EVERPLAN. I need a will.
Response from Quicken WillmakerMay 14, 2025
Hi GigiMom, It seems there may be some confusion regarding the products. WillMaker helps you write a will and other estate planning documents, while Everplans gives you an online "vault" to store the essential details of your life. We’d love to assist you with logging into your WillMaker account and help you get started on your estate plan. We’ve requested additional information to reach out to you. Please provide the details within 3 days, or feel free to contact us at 800-728-3555 (ext. 1) or [email protected], and we'll be happy to help. The WillMaker Team at Nolo
Janet M.
I was seeking a less expensive option than a Trust to avoid probate on my house. Quicken Willmaker is the perfect option. Completed the form and followed suggestion to record the Deed. So easy and great peace of mind.
Response from Quicken WillmakerMay 14, 2025
Hi Janet! Thank you so much for sharing your experience! We're glad to hear that WillMaker provided a simple and cost-effective solution for your estate planning needs. Thank you for choosing us!
JTL
Clear step by step instructions/explanations.
Response from Quicken WillmakerMay 14, 2025
Thank you for your feedback! We're happy to hear that the instructions and explanations were clear.
Theresa D.
Very easy to follow steps
Response from Quicken WillmakerMay 14, 2025
Hi Theresa! Thank you for your positive feedback! We're glad to hear that WillMaker was easy for you to follow.