Wild West Pool SuppliesReviews of wildwestpoolsupplies.com

I ordered 2 parts and both said "in stock". I was promptly contacted via email (phone would have been faster) that one part had been replaced with another and did I want to change my order to the new part number? I appreciated the prompt question, but wasn't the part I ordered supposed to be in stock? Hmmm. I paid for upgraded shipping as I needed the parts quickly and there was not any indication of processing or shipping time on the website. Both parts did arrive on time, but the other part has a crack in it and it will need to be replaced. It is usable, but it won't last long as the crack grows. I am planning to contact them today regarding a replacement, so I don't know the complete resolution yet for my order.

Part arrived quick and worked perfectly.

Wild West Pool Supplies always delivers a great product

I would leave a negative star if it would let me. I wish I would have read the bad and poor reviews prior to my order. Like many I ordered a part which has never arrived (almost 2 months) , shipped via USPS. Now these guys are trying to wash their hands of the responsibility of getting me my part and expect me to track it down with the worst postal service in the world. Seems like this is a strategy of take your cash and leave customer to deal with shipping issues/lost items. I wouldn't trust this company. Buyer beware !

I placed my order and I was kept informed as to its progress very well. The order arrived on time and was complete. Great company to do business with.

Everything was great

Was able to get the right part that I needed. Few concerns tracking wasn’t updated for 6 days had to email to figure out when it was arriving. Parts were pretty poor quality luckily they worked but pump housing covers had cracks knife marks on it poor molding not. I used them anyway cause I want my Hottub working but if not I would have requested new ones.

Loved these fasteners for the solar cover. Much better than the ones that kept falling off the cover. Seems built to last. Thanks,