Wild West Pool SuppliesReviews of wildwestpoolsupplies.com

I am extremely disappointed. I ordered a part that said it was in stock. I also paid expedited shipping 2-3 days on December 24th. I have received no information since the initial order, I have since tried to contact, chat, email and phone a number that rings constant busy over and over with no response. For and expedited shipping I expected better service and better communication. I asked for a refund if it wasn't shipped by the 29th. Still nothing, no response, no refund...... horrible.... I can get it locally on the 4th. Ridiculous!!!

Good communication and item ordered arrived quickly

Amazing customer service. Wild West Pool Supplies is my go to place for order pool parts online.

This was the only place we could find replacement parts for our Odyssey pool cover reel, after searching for weeks. We've had our pool cover reel for about 30 years! Thank you so much. The shipping was right on time.

My service that I received could not have been better. I was kept abreast every step of the way. Very professional!

Ordered a heating element. They didn't tell me they would be shipping USPS at checkout. It has been over a week and half and still now sign of the part and no idea when it will arrive. I've tried to contact anybody from the company to no avail. There is no phone number, their "chat" is just a bot, and they don't reply to email. I'm very unable with their service, communication and with my experience overall.

Just the right part and received quickly!

Product was just as described on their website. My only criticism was on shipping but it was out of their control and during the COVID Holiday season. So, yes, I would do business again.