Jason J.
Waste of time
Ordered a fitting for $15 and paid $19.99 for 2 day shipping on 7/7 When I saw it wasn't shipped by 7/9 I cancelled. They responded wanting to make sure I wanted to cancel on 7/10. I immediately responded to the email on 7/10 saying yes, cancel. On 7/12 I got an email saying a shipping label was created. I emailed again saying it was cancelled. The never responded and shipped it on 7/18. It finally arrived on 7/26 and I refused the shipment. They would not refund until it arrived back at warehouse, awas finally refunded 8/6... almost a full month of nonsense on a part I paid for expedited shipping. Never again
Response from Wild West Pool SuppliesAug 9, 2023
Hi Jason — I do apologize for the trouble here; we do run into infrequent issues with the postal service, and I'm sorry that happened to your order. I'm glad we were able to provide a full refund. Please let us know if we can do anything else to help.




