customer
The original person I requested backed…
The original person I requested backed out the morning of our meeting. They hooked me up with someone else, who could not help me with my work. I had paid for 5 hours, and they took my hours and said the tutor was working on my document after our session, so wiingy used 2 and a hours out of my 5 hours. Then I had my second session with the tutor, and my 5 hours was gone. I then gave the tutor another chance to help me on the same assignment, and I ordered another 5 hours. Passed the assignment into school, and still didn’t pass that assignment. I had to go back, and revise the assignment. That’s when I said to myself, I’m wasting any more money with this tutor. I requested for my 5 remaining hours to be refunded. ’ve been waiting for over a week for my refund for 5 hours I paid for extra, and still haven’t got it.
Response from WiingyApr 16, 2024
We deeply regret the inconvenience caused by the tutor change and subsequent issues. Your refund for the remaining hours have be processed from our end. We apologize for the delay and any frustration it has caused. Your feedback is invaluable, and we are actively working to address these shortcomings. Please contact our support team directly for further assistance.




