WiingyReviews of wiingy.com

I was a tutor and requested to have my profile deleted and they ignored my request.

I have requested the deletion of my account and personal data four times since February, yet my name, surname, photos and other personal information are still publicly displayed on Wiingy’s website. I was even told my data would be deleted within a few days. It still hasn’t happened. This is a serious lack of respect for users’ privacy and a completely unacceptable way to handle personal data. I am now considering reporting the matter to the relevant data protection authorities and taking legal action. Think twice before giving Wiingy your personal information.

This is my first time leaving a review because I had to. While I had my plan on pause, I decided to delete my account. After I did it, I realized I didn’t cancel the subscription so I tried to log back in, but obviously I couldn’t. So I emailed their customer support team asking for the cancellation of my subscription in case it doesn’t get automatically canceled after deleting my account. A month later, I got charged by Wiingy. When I got on a phone call, a support agent said my account is still active and the subscription is not canceled. I explained my situation and asked for a full refund, but they said they could only give a partial refund per their policy. They did not take accountability for ignoring my email, which led to this issue and did nothing to make up for it. I have had one teacher and she was a really good teacher. However, as others mentioned, they always come up with excuses and match you with a completely different teacher. You cannot even search for their profiles on the platform. Any available spots of the instructors you see on the platform seem to be false and they will always call you immediately and refer you to someone else you can’t even look up in their system.

My experience, as well as my friends..   This is NOT a 1 off experience... that's been confirmed it. They bait and switch you, and make excuses for the instructor they "supposedly" have, but appears doesn't exist or work with them.  You're not even chatting with the actual instructor, as they lead you to believe. It's not a coincidence that the same thing happened to me, and a friend of mine, two separate instances weeks apart. You request a demo lesson,  you think you're chatting with the instructor, which you are not.  The person you're chatting with confirms the demo lesson. Then the day when the lesson starts or shortly before.  Someone from Wiingy tells you, at the last minute, that the instructor has an emergency, or they can't get in contact with the instructor, or is already booked with another student, or some other falsehood, and they try to give you a different instructor.   Although they've confirmed the demo lesson several times with you.. supposedly...  Don't fall for it....   You'd also see the filter search on their website is completely broken, does not work and sends you to an error page.   Their 3 hour before confirmation email for your demo is OFF an hour it's sent 4 hours before...  They say instructors can't accept new students, but on the site, all their time slots are open to request a lesson for new students.  But you're told via text they don't have open time slots?  I even offered to pay for the first lesson, so it wouldn't be a freebie,  of course they couldn't do that, if the instructor doesn't exist or work with Wiigy any longer...   Requested that my profile be deleted, since you can't do it yourself..  They ignore your requests, regardless of how you ask through their app or from the website... I tried multiple times..  nothing, not even a response from their published email address...   Buyer beware this company is not as it seems.  All those nice looking instructors are only nice photos.  To further confirm this is a bait and switch, I went and found the instructor they have on their site, and have had lessons with them.   They also confirmed their not on Wiingy and we're trying to remove their profile from the Wiingy site as well.  They laughed when I asked about it. Now months after all this garbage...  they're sending me spam with no way to unsubscribe.  They completely ignore you..    Everything this company does is unethical...

I signed up as a tutor, and did a zoom interview, and was told I couldn't complete the interview because the photos were rejected. They said that the photos weren't me. They were literally photos of me. Anyway I think the company outsources to India or are Indian. I looked up the address on the website and it's a tyre shop.

Wiingy has never interviewed me, I refused to be on the platfrom. I have deleted the account back in late march , to my surprise its active with fake reviews , a.i generated summary and false information. They stole my identity and support has not got back to me yet. Within a week, I will get legal involved if not addressed immediately.

Wiingy is terrible. They used a bait and switch tactic to get me signed up. I used SUPER PROF to find a tutor. They created a profile using AI. When I showed up to the free consult - they had me switch over to THEIR app, Wiingy - but this was AFTER the fact, so i had no idea the whole time. I purchased 12 classes as a ONE-TIME payment - and instead, she signed me up for a month-to-month billing subscription. Once I saw that they charged me more than they were supposed to, they denied my refund. When I asked for a refund, she told me they could only refund "active accounts". In order to re-active my account, she told me I needed to purchase ANOTHER month of classes, and THEN she would give me the refund (so basicall they were trying to bill me for two months and only offer a refund for one - how does that make sense). My tutor was great - but the entire thing is so scammy and gross customer service.

twice the demo went well, student asked for schedule more lessons, review was great, but a rejections follows after without any explanation on why. seems the problem was not on my side but on wiingy side on closing the deal. on top of that, because of these rejections you get less demos