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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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670 approved reviews, newest moderated first
Angela
This company, Wigsbuy.com, deserves 0 stars for scamming customers. Their wig pictures are copied from other websites while they send out inferior merchandise that looks nothing like the posted pictures. Customer service and returns are useless. Stay away or you will lose your money and have an ugly wig. This website, Wigsbuy.com, is a scam!
Eric M.
One day I started receiving daily emails out of the blue and never subscribed to wigsbuy. I have tried to unsubscribe over 20 times and I keep receiving these annoying emails. I don’t need a wig. I’m a guy, with ALL OF MY HAIR. THIS COMPANY IS VERY ANNOYING!
MS JACQUIE B.
Do not buy from this company. The wigs are awful & nothing like the photographs on line. The company make it as difficult as possible to return goods.
Anon
Awful, fraudulent company. The wigs are not as advertised and are made in China. You cannot get a refund and have to pay for shipping to return. The company is run by con artists who take months to respond. Do not use this company.
Mitzi R.
I have learned to read reviews of wig companies before I order. Wigsbuy was an eye opener. Beautiful looking wigs, nice pricing. Seemed legit. SO WRONG! I ordered and waited and waited. No wig, no customer service, no phone number. Put in complaint with PayPal. Few days later here comes a wig straight from China. OMG. Bozo would have rejected this wig. I was in shock. Thought you’ve got to be kidding me. Finally ended up filing claim with American Express and getting my money back. Wigsbuy is in business to swindle customers. That’s the bottom line.
Pauline
Worst experience - bought a wig and when it arrived it was nothing like the one advertised. I contacted Wigsbuy who advised me to return it and they would refund me the cost plus postage as it had to be sent to China! This was months ago and they still have not refunded me. Initially Wigsbuy said it had not arrived but that is not true as I have tracked proof that it did. I have repeatedly emailed then since and have not had even the courtesy of a reply.
Michele M.
Very responsive and great communication with customer service representative. I feel very happy to have this because it feels very light and comfortable and I colored it and it turned out beautiful! Thank you! I Will order again!
ted
My credit card was fraudulently used to purchase, I don't know what, and when I contacted WIGSBUY's "Client Services" for information all I got was the proverbial "run-a-round." They are useless. I would have given them a minus star if it was available. Do not deal with this company if you value your credit information because it is not safe.