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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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670 approved reviews, newest moderated first
Karen T.
If I could give this company a zero it still wouldn't suffice. Purchased March 2023; paid in full; was given ,tracking number.. Checked status of delivery and it read, "delivered 4/14/23. So WHERE IS IT? Have sent 4 emails; all phone numbers are not in service...what a shock...awful awful company, stay away!
Joan C.
I purchased a wig from Wigsbuy months ago. I have sent multiple emails regarding it and no one will respond. They have taken over $100 and I have no product. Do not buy from here.
may jessica M.
I sent 350dollar on the 18.february to purchase bundles of hair for Weaveon. The receipt was confirmed but the hair never arrived up till today! I made many Telefon calls but nobody was available. No customer care to assis
J M.
Order# 1510596: ordered placed 2/6/2023, per your delivery info I should have received my order within 15 days. This is not a lace front wig. It has now been a month and “no” word from you. I am willing to give you an additional week to at least let me know something. I need the wigs for an event.
Deogracias R.
I ordered last Feb 12 2023 a wig with the following des. Hair material synthetic hair short cap less density 120% which I paid $41.32. Up to now have not received. 25857 Singing Hills Dr Apt 209 Valencia Ca 91355.
Anjanet B.
I ordered 2 wigs from this company around the time I began chemo for stage 2 breast cancer. I initially emailed them about updating the address and received an immediate response stating they would update the address and it would take up to 18 days for processing and up to 7 days for shipping. This was on 1/9/23. I began emailing again around 2/14/23 because I had not received the product yet. There was zero response to multiple emails. I ended up having to reach out to my bank to file a fraudulent charge claim. The most disappointing part is that I had to shave my head due to my chemo treatments and was really hoping to have these wigs to provide a sense of normalcy after losing my hair. Luckily, a wig was donated to me through the cancer center I am receiving treatments at. I was highly dissatisfied with this company and do NOT recommend them.
johana
Never received my Number: AS811584405CN Package status: Delivered (19 Days) Country: China -> France 2023-02-15 14:22 法国, 已妥投 2023-02-12 09:15 法国, 出门投递 2023-02-11 07:50 法国, 目的地转运【法国】 2023-02-09 22:10 法国, 快件到达处理中心 2023-02-03 23:40 HK, 快件离开处理中心 2023-02-01 22:31 HK, 快件到达处理中心 2023-01-29 08:06 SZ, 快件离开处理中心【SZ】 2023-01-28 10:05 SZ, 快件到达处理中心【SZ】 2023-01-28 02:50 深圳, 目的地转运【深圳】 2023-01-28 02:44 深圳处理中心已收寄, 快件到达处理中心 ====================================== there is one shipment cie which ischinese and the delivery address was in France. I paid for express shipment !
Jeanie
This company does false advertisement. The wigs you get will look NOTHING and I do mean NOTHING like what you order. I ordered $348 for 3 wigs and all 3 were COMPLETELY DIFFERENT then what website shows. They refuse to refund my money. STAY AWAY FROM THIS COMPANY or you will be disputing with your credit card company like me. You can see from my pictures from what I ordered to the crap wigs I received