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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
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670 approved reviews, newest moderated first
Shalonda
I just bought some boots, and they were exactly as advertised!! I also want to say I was happy that my questions were addressed in a timely manner. The only thing I can suggest is to have an online customer service center set up for your customers to be able to speak with a representative directly. From the product I received, I will buy from Tidebuy again.
Dallas K.
I ordered 5 wigs in November 2020. One arrived in December. They charged my acct 756.00 and I have yet to receive the rest of my order. They do not answer "live chat" at anytime day or night. They do not respond to emails. They do not call or update. My order has been in limbo for 3 months with no response. The one wig that arrived looked nothing like the photo. DO NOT purchase from this site...it's a Scam! I will be filing criminal charges.
Wonda B.
DO NOT BUY FROM THIS COMPANY. SHOULD BE SHUT DOWN. THEY DO NOT REFUND. THE ADS ARE MISLEADING. YOU CANNOT PHONE THEM. JUST GET A CONSTANT BUSY SIGNAL. YOU DO NOT GET A REAL NAME OF OWNER TO SUIT THEM. THEY LIE SAYING THEY REFUNDED PAYPAL AND PAYPAL SAY THEY NEVE RECEIVED THE MONEY.
Cristina R.
I ORDER A WIG FFOR which I paid$391.00 CAD.THEY SENT WRONG COLOR.THEY DO NOT WANT TO DO REFOUND. DO NOT ORDER. I WROTE TO THEM THEY DO NOT CARE.
Gavin W.
Avoid at all costs ! I wish I had checked reviews before purchasing. After multiple conflicting shipping timeframes I canceled the order because I had no confidence it would even arrive by the date it was needed ( over 2 months later than the order date) Multiple emails back and forth trying to get the full cost refunded... each time they’d come back with a different refund offer; at one point offering less than the amount previously offered. Stick to your guns and don’t accept their BS refund offers ! Eventually I got the full cost back, I suspect so that I’d go away ! Lol Scam business... in China, not the US as they indicate... poor English skills Just don’t do it ... there are so many options out there, find one other than Wigsbuy .
SLynch
Really terrific quality. Hair is easy to style and looks lovely in person and on Zoom calls. Only area that needs improvement is better communication about when the items will actually arrive.
James
Avoid this company, it's a Chinese merchant, it's not a UK Based company. All the images are fake and copied from other website, should be using your images. I ordered a wig, very poor and refused to honour me a refund, so went through my credit card via a chargeback and got my moneyback, they didn't even represent back to my credit card.
Liz
I wish I could give less than 1 star. Also, wish I had read these reviews. They took almost 6 weeks to send me a wig. Placed the order on 11/11/20, got the wig on 12/21/20, but my credit card was charged the same day I placed the order ($175). Not human hair, not the color I ordered, not the wig style. Hair feels like a very thin synthetic hair, color was very light, and the hair partition was in the middle, not on the side. I have no use for this wig. When I tried to contact the company for a return/reimbursement, there was no response what so ever. SCAM, SCAM, SCAM. -