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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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670 approved reviews, newest moderated first
RUTHIE S.
I just received a awful wig I ordered and not no where like the picture. A scram and rip Off! Doll synthetic hair. I will not ever order anything from China ever again. No return address. Run!! don't order from these people.
nikki
I agree with the one star reviews, I wish I could give a -1 star! I need wigs for medical reasons, on the website they stated that shipping is within 48 hours. Hell No..liars and fraudulent!! I ordered on 8/28/21 still nothing. I asked for a refund and Paypal put a stop- order on my money then the company is sending emails to say they will ship as soon as I remove the claim from paypal. That's not going to happen especially after reading these reviews. Send my money and keep your crappy wigs!
Mrs E S.
One star is too much for this company! The wig I received yesterday was not the one I'd ordered in any way - different colour, style, length. What they'd sent me you could only put on a scarecrow; disgusting! I need wigs for health reasons and they cheated my so badly! Ewa Slemp
Mr IM GONNA GET C.
The company scams people out of their hard earnings. I purchased a wig for a friend with cancer and the sent me a used, dirty wig that had obviously been worn. When I asked for a refund they refused and then gave me a fake address.
Pam M.
Does not even deserve one star. They are a scam. They sent me wigs which totalled over $300. I was not receiving them, so I contacted customer service, they wanted another $150 for border customs. I told them I wished to return, as that was way more than they are worth. They refunded me $110, and told me that was the amount I agreed to. So I’m out over $200. Going through chemo scam artists are the last type of thing you want to deal with.
Cairo P.
If you want doll hair, buy from WigsBuy. I was completely ripped off. I asked for a refund and all I heard was "crickets"!!!
Bev C.
Poor quality, only 7 days to return to China (Beijing)....no address on website for returning. Don't do expedite mail, I got item 7 days late and I paid extra $$ just to have for a wedding!!!!
Deborah B.
Would never buy from again. Read the fine print. No exchanges or refunds after 7 days, even though I never wore it. Wig looks nothing like the picture.