Sandra
top notch customer service..
top notch customer service... and got a great wig... and am receiving compliments upon compliments
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Sandra
top notch customer service... and got a great wig... and am receiving compliments upon compliments
Elizabeth B.
I was pleased with the wig I bought. But even more so with the attention and variety of wigs to choose from. The service has been very good. I do like the follow-up as well.
Michelle B.
The hairpiece I received was the wrong color. When I went to exchange it the pre-played label was missing so I had to pay return shipping as well as the postage I paid to get it here. Picking out hair color from a swatch is difficult. At this experience I'll resort to shopping in person.
theresa D.
The beginning of 2019 I became quite sick. It caused me to lose quite a bit of my hair, which had always been my "crowning glory". I love fashion, make-up, etc., so wigs were definitely an option. So many sites to choose from, but I wanted an American based company. Wigs.com has been a pleasure to deal with, and I look forward to ordering more wigs. The compliments have been many, and on occasion, I am not even recognized. The wigs are very well made, I buy synthetic due to the humid environment in which I live and I must say the synthetic look very real. I will and have recommended Wigs.com.
Carol F.
I completely trust wigs.com. I have a wonderful helper on the phone line they provide. She advised me on my color and she was right. It’s just beautiful.!
Response from Wigs.com – The Wig Experts™May 23, 2019
We are so happy to hear that you are satisfied with us, our service, and our client care representatives! Is there anything we could have done better to improve your experience?
Pat S.
The quality and style are A1
Katherine H.
Bad quality!20$ charge for return.2 shipping fees and a restocking fee.too bad for me.the topper didn't look like the video.
Response from Wigs.com – The Wig Experts™May 23, 2019
We are very sorry to hear that you were unhappy with the piece and for your experience. We have many toppers that may have worked out better and looked more natural. The piece you ordered is not a monofilament piece, which would make the piece look much more natural. Unfortunately, the shipping charges both ways (to and from) are paid to the courier. We do give you the option to use whichever courier service you wish on returning. The handling fee $5.00 could have been waived if a new order had been placed or store credit was selected. We appreciate your feedback and will keep this in mind for future.
Michelle B.
Purchasing is easy, returns are hassle free.