Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Jul 10, 2019

We are very sorry to heat that you aren't satisfied with the piece you received. If the item is in the original condition you have the option to return it. Returns are easy! Simply follow the steps provided on the link below for a hassle-free experience. https://www.wigs.com/pages/returns To find your order number, check the reverse side of the packing slip or your confirmation email. Repackage your item just as you received it! Damaged, worn, altered products or packaging will not be eligible for return. Wigs can only be tried on and not worn, and tags must not be removed. All ineligible items will be returned to you at your cost or donated. Print and attach your return label After you attached your shipping label, drop your return package at your preferred shipping carrier. Return shipping costs are not prepaid and will need to be paid for at the drop off location (we suggest using a trackable method of shipping). SHIP TO: Beauty & Hair Returns 1504 N. Topping Ave Kansas City, MO 64120 Please note: There are no fees charged when you choose store credit. You get 100% of your product cost to use on any future orders. Store credit cannot be refunded to credit card. For all returns, your product cost will be refunded to your original form of payment less a handling fee as follows: $5 for items $100 or less | $10 for items over $100 | $25 for all human hair wigs over $300. You will receive your store credit or refund to your credit card within 3-5 days of receipt of your return. DON'T GIVE UP . . . REORDER NOW! (Handling fees waived) Need assistance finding a new style? Feel free to call our experts at 800.581.2001, M-F 8AM - 6:30PM (CST). email [email protected]. We appreciate your feedback and hope that you allow us to help resolve this issue.