Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Aug 1, 2019

We are sorry to hear that you didn't have a pleasant experience. We do offer the option of store credit wherein the handling fee/s are waived and our experts would have been happy to assist you in finding something else. Our accounting department refunded you for the $10.00 handling fees as a courtesy. All of our policies are stated on our website and well as return information is on the packing slip. We hope that you allow us to assist you in the future.

Response from Wigs.com – The Wig Experts™Jul 31, 2019

We are very sorry to hear this piece and color didn't work for you. You can return the item (as instructed on the packing slip) for either a refund or store credit. Our experts would also be happy to assist you with the return, and finding a piece and color that are better suited for you at 1-800-581-2001. We appreciate your feedback and hope that you allow us to assist you and resolve the issue.