Wigs.com – The Wig Experts™Reviews of wigs.com

My first time buying a wig. Tried Wigs.com on the recommendation of a friend. Best advice ever! Will be purchasing my second soon.

Looks great, feels great.

The wig I purchased was not anything like I expected after watching several reviews. The color and fit were very disappointing.

Too small and gray to white. Sent back. Need more shades of grey to pick from.

I love them and will order more in the future!

Spent over $700 on wigs- really bad quality- I am really very disappointed- need to return several of them

The wig cap was too tight, but the wig was good, So i couldn’t stand it for too long.

BEWARE! Wigs.com could ship you a previously used/worn wig due to insufficient Quality Control Processes causing Sanitary/Health concerns. Wigs.com has NO Extended Christmas Holiday Return Policy. On December 23, 2019 at 9:15 AM Central Time I contacted customer service at 800-581-2001 and spoke to Davia, in the returns department, regarding my Christmas Gift from my Husband purchased on wigs.com and was told the wig could not be returned and replaced with an identical new wig due to a 14 day return policy. I explained that we exchanged Christmas gifts with the family last night. After unwrapping the original packaging box, I took the lid off the wig box and we noticed three (3) major issues. (1) A perfume smell (2) The wig was not wrapped in a bag like previous purchases I have received from other sources (3) The wig was inside out with the jagged clear plastic form piece and cardboard form piece caught inside the wigs synthetic hair. Clearly this wig was returned by a customer after being worn/used and then then shipped to me totally skipping any inspection/disinfectant processes in quality control. That is, if they have such quality controls in place. The above issues are concerning to all of us due to our extensive professional background in numerous diversified manufacturing quality control and shipping processes. I requested a NEW replacement wig of the same style and color be shipped to me after going through quality control along with a return label be emailed to us for the return shipping costs on Order #W2-479799 for item description Reese Synthetic Wig (Basic Cap) – EXPRESSO Price $151.30. This order was placed on December 2, 2019 a shipping method of Standard Delivery (7-9 Business Days). When I asked to talk to a Manager, I was told Tonya was out until the end of the week at which time my call will be returned but Davia never asked for my phone number.