Cheryl P.
great service and information by the…
great service and information by the consultant on the phone.
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Cheryl P.
great service and information by the consultant on the phone.
Eve L.
I’ve received three beautiful wigs from Wigs.com, and the fourth is being delivered today. I rarely interact with a company online or bricks and mortar that delivers better service with better products. (One was the wrong style for me and your return policy was fantastic.) All the wigs are beautiful and I receive so many compliments on my hair now. I was pretty blue with my gradual and almost complete hair loss. I went to a local wig shop and had a bad experience all around. You guys gave me back my joy for life. I’m having a blast and feel pretty again. Thank you!
Midnite W.
Beautiful wig. I absolutely can distinguish a well-made, high-quality wig. Thank you so much for fast shipping, reasonable prices and exceptional quality.
StillNoWig....
Ordered once. Waited several days. Got email color was out of stock. Selected another color. Waited several days. Got another email color was out of stock. Why advertise products that are not available??? Cancelled order.
Response from Wigs.com – The Wig Experts™Feb 21, 2020
We are very sorry for your experience. We have updated our site, therefore now it will tell you when a color is out of stock at that moment. Usually, when a client asks to change color we make sure to check inventory to ensure the new color chosen is in stock. Again we apologize for your experience and hope that you allow us another opportunity to assist you with any hair purchases in the future.
❤elanie
This is my 4th purchase, I sent one wig back due to "wrong 4me" my exchange was simple, the communication exceptional. The quality of High end wigs at reasonable prices just cant be beat on any other site. The sale prices, you MUST, jump on them when available, I mean really a $500 dollar wig with your favorite designer for $ 150.00 Dollars P...LEEZ ! This company has helped me to deal with my hair loss in giving me quality options at a reasonable price. The versitality comes with confidence that what I'm buying is of quality, not so much quantity...I'm so done with cheap $ 40 dollar doll hair just because its 40 $ , now I wait for what wig outlet has in the quality department of all the designers wonderful features like Quality Lace fronts with undetectable hairlines, mono filaments that allow parting anywhere you choose, hand tied caps, imagine each hair sewn in by hand from 1-3 strands at a time. Ok...so maybe a few of the wigs u will purchase are not the "Now being worn hot item" SO WHAT ??? Wigs you buy will all be "I'm feeling this look 2day, and I dont care or need to worry about who does or does not like my style that day...know why !! Because I DO ,lol...I wear wigs because they add to my inner joy in a viable way. Wigs are an exceptional Acessory !..use this company and let them be a part of your joy 2 Much love ❤elanie
Penny S.
NOT HAPPY BEING CHARGED THE RETURN FEE WHEN THE COLOR OF THE PIECE WASN'T EVEN CLOSE
Response from Wigs.com – The Wig Experts™Feb 21, 2020
We are sorry to hear you weren't satisfied with the color. The description does state it is a medium red/brown. We didn't take out any fees, however we don't refund for shipping. The shipping to you was $7.95 and you used our pre-paid return label which is a deduction of $7.95 totaling $16.85 (includes tax). We appreciate your feedback and apologize that you weren't satisfied.
Jan P.
I received my new wig 2 weeks ago and I've been wearing it very often - almost every day! I love it! It fits perfectly, is comfortable and I get compliments every time I wear it. The color if perfect - just as was shown on-line. I will be back to buy another soon - I love wigs - they're such fun!
Teresa
They charge to send back wrong color
Response from Wigs.com – The Wig Experts™Feb 21, 2020
We are sorry to hear the color you chose for the Clip in Bangs were not what you were hoping. You can return (there are not fees taken out). The only monies not refunded are shipping charges. Our wig experts would be happy to assist you in finding the right color! We appreciate your feedback and hope you allow us to help in resolving this issue.