William And Peggy R.
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It would be helpful if delivery people would ring the bell when leaving packages.
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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William And Peggy R.
It would be helpful if delivery people would ring the bell when leaving packages.
Juan S.
Amazing! Very, very well done! My wife is a beautician and she was impressed with the look!👍🌿
Dianne W.
Excellent service. Prompt reliable delivery.
cathy S.
Customer service is fantastic. I returned the piece because it wasn’t right for me. Color was just as I thought. Will try again I’m new to this topper thing so I’m learning as I go.
Judith S.
Outstanding experience, with fast shipping, beautiful product! And no restocking fee (not that I'm returning anything)!
Miranda
My wig was so inexpensive that I thought for sure it would take an act of god to be able to wear it and make it look passable for my work but i was on a budget so i went with it...... Let me tell you.... I have gotten nothing but compliments and praise for how fantastic it looks! Thanks so much for helping me to feel pretty on a budget 💛
Wendy K.
I placed an order, but needed to return. When I received my refund, it was less than I should have gotten! $16.44 to be exact! My total was $139.26, and my refund was $122.82. When I called to ask about the amount, (which was supposed to be a difference of $7.95 for shipping), I was told I had to pay shipping twice plus tax!! I already paid shipping to have it sent to me!! I understand the shipping charges for a return, but this is crazy and NOT IN YOUR RETURN POLICY! I will never use wigs.com again
Response from Wigs.com – The Wig Experts™Sep 11, 2020
Wendy, thank you for your feedback. Your frustration is understandable. We apologize for not being more clear in our efforts to make the return process as easy as possible. It is true that you are refunded 100% of the product cost as well as the taxes. However, the shipping is not refundable. When you use our prepaid shipping label which we provide through our returns process, this is also deducted from your return. This is standard procedure for many companies and a service designed to make it as easy for our clients to get a shipping label for their package. I hope this explanation helps clarify our intention to make life easier and not more frustrating. Thank you again for shopping with wigs.com and I sincerely hope you try shopping with us again.
Ise F.
Excellent quality and beautiful