Chris R.
Easy and quick
Easy and quick
Response from Wigs.com – The Wig Experts™May 12, 2026
Chris, Thank you for your feedback! We’re so glad your experience was easy and quick. We appreciate your support and hope to see you again soon!
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Chris R.
Easy and quick
Response from Wigs.com – The Wig Experts™May 12, 2026
Chris, Thank you for your feedback! We’re so glad your experience was easy and quick. We appreciate your support and hope to see you again soon!
L.A.
The online consultation was a little helpful but the wig I ordered, from the consultant's suggestions based on my input, was much darker and denser than pictured. The other items I ordered got here fine. I had no trouble returning the wig, but now I don't know what to purchase or if I will.
Response from Wigs.com – The Wig Experts™May 12, 2026
L.A. Thank you for sharing your experience. We’re glad the consultation and the rest of your order went smoothly, and that the return process was easy. We’re sorry the wig you received didn’t match your expectations in color and density compared to what was pictured. We understand how disappointing that can be, especially after taking the time to complete a consultation. Your feedback is very helpful, and we’ll make sure it’s shared with our team so we can improve both our recommendations and product representation online. If you decide to give us another try, we’d be happy to help guide you toward options that may be a better fit for the look you want.
Anonymous
I appreciate the long window of time for try-ons. Love the prepaid return label. I also like the fact that they partner with e-beauty, as I have donated wigs to that organization. Although wigs.com takes longer than expected to answer e-mails, I have always gotten a response to any query.
Response from Wigs.com – The Wig Experts™May 8, 2026
Anonymous, We're glad you appreciate the extended try-on period and prepaid return label. It's wonderful you donate to e-beauty through our partnership. We acknowledge that email response times can be longer than expected, and we're happy you've always received a reply.
Jojo
I returned my first wig order, the colors didn’t work, and ordered another wig. Although I was told that it would be delivered to my home in time for me to bring it on vacation, it was clear it wasn’t going to ship in time. I called the company and told them about my situation and they happily overnighted it and did not charge me for it!! The wig arrived in time and I was able to bring it along with me and am enjoying wearing it under the Tuscan sun! This company has always been a pleasure to work with. I will continue to use this company to shop for wigs.
Response from Wigs.com – The Wig Experts™May 8, 2026
Jojo, We appreciate your continued business! We are so glad we could ensure your wig arrived in time for your vacation. It's wonderful to hear you're enjoying it. Thank you for sharing your positive experience.
Renate E E.
Loved the wig! Hair fibers were just as mentioned.
Response from Wigs.com – The Wig Experts™May 8, 2026
Renate E Espich, We're happy you loved the wig! It is great to hear the hair fibers met your expectations. Thank you for letting us know.
Vicki B.
Customer service is great 😊
Response from Wigs.com – The Wig Experts™May 8, 2026
Vicki Bryson, We are so glad our customer service met your expectations. Thank you for sharing your positive experience with us.
Maria O.
It wasn't as nice as I expected and I think it was definitely overpriced for the quality of it
Response from Wigs.com – The Wig Experts™May 8, 2026
Maria Ostrowsky, We appreciate your feedback and are sorry the quality didn't meet your expectations. We'll review your comments as we improve our offerings.
Susan barr A.
Always happy with return policy and quality of wigs. Never any problems.
Response from Wigs.com – The Wig Experts™May 8, 2026
Susan barr Aguilar, We're happy to hear that you are consistently satisfied with our wigs' quality and return policy. Thank you for your positive feedback!