Elizabeth
Love my wig
Love my wig. It is perfectly comfortable—not itchy or hot. It matches my hair exceptionally well. I am still trying to find the time to view the videos.
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Elizabeth
Love my wig. It is perfectly comfortable—not itchy or hot. It matches my hair exceptionally well. I am still trying to find the time to view the videos.
MARIJEAN C.
I have returned the item because I was disappointed in the way it looked.
Response from Wigs.com – The Wig Experts™Dec 28, 2020
We appreciate your feedback and are eager to have you send the wig back so we can inspect it and determine how we sent out a wig that sounds like it may not have passed our quality control. Unless the issue is you are needing a different piece. We have left you a voicemail so we can help resolve this issue. Please know we take your feedback seriously and hope we can make this right. Once we receive the item we will contact you, but we hope to hear from you before then so we can determine the issue with the piece.
Rebecca E.
This is the second time I've ordered from this company. Their website is very informative, with lots of pictures and videos of the wigs, and also with information on taking care of them, styling them, etc. The wigs are as advertised, and shipping is fast.
Alex
Not one of the wigs was lace front. Your ads say that they are and your company is misleading and I'm not sure but I believe false advertising is illegal. Unfortunately I don't have time to send them all back so I had to basically eat $200.00. please change your ads to be more descriptive and less manipulation. It's gross. You should be fined for it but you're not in my country. If you were... I'd make sure of it.
Response from Wigs.com – The Wig Experts™Dec 28, 2020
We appreciate your feedback and are eager to have you send the wig back so we can inspect it and determine how we sent out a wig that sounds like it did not pass our quality control process. The order you reference was for Urban Gypsy (totaling $101.89) which does have a lace front. We have worked hard to implement processes to ensure we only send out products that pass our strict quality control process. Please know we take your feedback seriously and are already looking through our records and speaking with our team to determine how this could have happened. Please send the item back and we will be sure to get in touch once we receive it.
Christine S. P.
I have never purchased a wig before. I was fortunate to get someone understanding and patient. She helped me first by giving me tips that can help to make your wig very secure and even suggested a wig band that you put on first and then the wig clings to it. This band is awesome because it also gives you a you a little face lift on the forehead and pulls up the eyes! Just ask them to help you and they know what you will need.
Peggy
I wore my new wig on Christmas and everyone thought it was my own hair. One person said I love your hair. When I told them it was a wig they couldn’t believe it. The wig is a heart sensitive one and I styled it with my curling iron. It was pretty easy.
Tania
.Wigs.com does a great job de-mystifying and normalizing wig wearing successfully. Their videos, product description, reviews, and instruction guides make it easy for a newbie to not only learn but also encourages you to feel confident to wear one.
Denise D.
The wig arrived super fast. Much faster than I was expecting. It was packaged well. The style and color of the wig are perfect. Beautiful wig. I’m very pleased.