Patti M.
long time customer leaving
I discovered wigs.com 3 years ago and have bought over 15 wigs since that. However, the delays in shipping, the misrepresentation of products, and the poor customer service with higher prices has forced me to stop being their customer. Sad that a once promising company is gone.
Response from Wigs.com – The Wig Experts™Mar 19, 2021
We appreciate your feedback and are eager to speak with you to try and keep you as a client. We have made improvements with our shipping and processing time as well as we continue to work on our site improving pictures, tru color, and color descriptions to make clients feel better about what they are purchasing. Our Client Care Manager left you a voicemail to hear your feedback and to see if there is anything we can do to keep such a valuable client as yourself.


