Wigs.com – The Wig Experts™Reviews of wigs.com

4.410,269 reviews
Wellness & Spa
5055 Keller Springs Road, Suite 300, Addison, Texas

Wigs.com – The Wig Experts™

About Wigs.com – The Wig Experts™

Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.

Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: wigs.com
Website: wigs.com
Category: Wellness & Spa
Location: Addison, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Wigs.com – The Wig Experts™ reviews

10,269 approved reviews, newest moderated first

Paula R.
Feb 18, 2022
You guys are awesome
You guys are awesome! I had an awesome consultation and she really went over and above my expectations. I finally decided to order the Jamison in Icy-shadow and it was on back order. I got on the list and got an email when it came it. Sure enough, you did and then you put it on sale. I got a 40% discount on the very wig I wanted. I sure hope my consultant gets a commission on my sale. Thank you.
Response from Wigs.com – The Wig Experts™Feb 18, 2022
Hi Paula! So happy to hear we were able to exceed your expectations! If you would like to let us know which representative assisted you, we would be happy to let her know she did a great job with you. Your words of encouragement are greatly appreciated and we are honored to serve you. Please let us know if there is anything we can do to further assist you. We will always be here for you! Warmest Regards, The Wig Experts
Maria W.
Feb 18, 2022
Great topper
Great topper, speedy delivery as well.
Response from Wigs.com – The Wig Experts™Feb 18, 2022
Hi Maria, Thank you for choosing to shop with us! Very glad to hear you love your new hair topper and that you received your order quickly. Please let us know if you have any questions or need any assistance. Our Experts are here to help you if you need anything! Best Regards, The Wig Experts
Allison F.
Feb 17, 2022
The wig looks nothing like in the…
The wig looks nothing like in the online photo and the right side did not take the curls like right side did. Therefore the right side is longer and looks terrible and I can't even use a curling iron to fix it. As soon as I started to run my fingers through the curls to separate them a little it instantly started to frizz out. There also a few bald spots you can notice cause the top is curled and the hair underneath is plastered to the scalp and barely curled. For the money I paid I was hoping I would have finally found a wig that would be the last one I had to buy and that it would be perfect. So much for that. And i can't even return it cause i took the tags off thinking i could work with it and that i would love it. I would love a refund. I haven't even put it on once!
Response from Wigs.com – The Wig Experts™Feb 18, 2022
Hello Allison, Thank you so much for taking the time to speak with us today. Please keep in mind for any future orders we are happy to accept returns and help you with an exchange. We know shopping online can be a challenge but please don't give up. We are here to support you and would love to help you find a style you will love when you are ready to try again. Have a wonderful day. Take Care, The Wig Experts
Sharla P.
Feb 17, 2022
Excellent Experience
I love the ease of the website with pictures of the pieces and reviews from buyers. I love the frequent sales and price drops and the large inventory options. I love being able to try on styles and colors In my home with the option to return anything that doesn’t work. All pieces are beautiful and perfect!! Return labels are super easy. Thank you for a great business!!
Response from Wigs.com – The Wig Experts™Feb 18, 2022
Hello Sharla! Thank you so much for your lovely review. We loving hearing that we were able to provide you with such a positive shopping experience. Yes! We do have sales on a frequent basis, extensive inventory, and easy returns. We know shopping for the perfect hair and price online is hard so our goal is to provide excellent customer service and care. We are so glad it has paid off with you! Thank You, The Wig Experts
ChristineVSI
Feb 17, 2022
I’ll be ordering from wigs.com again soon!
Wigs.com is a reputable company. Prices are great especially during a sale. The wig I ordered is high quality and as described. Delivery was quick and easy to track with the SHOP app. I’ll be ordering again.
Response from Wigs.com – The Wig Experts™Feb 18, 2022
Hi Christine! Thank you for choosing Wigs.com and for taking the time to leave us your review. We appreciate you allowing us to serve you and we hope you will continue to serve you. Please do not hesitate to contact us if you have any questions or need assistance. Our Wig Experts would be happy to help you! Thank You, The Wig Experts
Amy M.
Feb 17, 2022
Always happy with any item I purchase
Always happy with any item I purchase. Received always guickly and customer service has always been helpful with any questions I have had!!
Response from Wigs.com – The Wig Experts™Feb 18, 2022
Hello Amy, We are elated to hear that you are happy with your products and that we have been able to provide you with such a postive shopping experience. Thank you for allowing us to serve you and we are always here for you if you need anything or have any questions. Stay well and be blessed! Grateful For You, The Wig Experts
Deborah E.
Feb 17, 2022
My color combination was wrong and I…
My color combination was wrong and I didn't have the effect I was looking for. I will be sending it back. However, your team was very professional and gave a very quick response to my needs. Thank you for that.
Response from Wigs.com – The Wig Experts™Feb 18, 2022
Hello Deborah, We are so sorry that the color was not a good match for you. We would love to help you find hair you will love to wear. In order to better assist you, we did attempt to reach you by phone. Please feel free to return our call or book a free virtual consultation. We are here for you and would love to help! Sincerely, The Wig Experts
Sharon
Feb 16, 2022
I ordered a light blonde topper and got…
I ordered a light blonde topper and got a one that was as white as snow. Does not come cose to the color they showed on the website. I wasted 74 dollars. This is the second reveiw I have filled out I do not now why you are continuing to email wanting a response when it was already done.
Response from Wigs.com – The Wig Experts™Feb 18, 2022
Hello Sharon, We are so sorry that the color you received did not work for you. Unfortunately colors online will vary from what we see in person. Luckily you have a team of experts that would be more than happy to help you! A virtual consultation sounds like a great option for you if you would like to schedule a free appointment with us. We did attempt to reach you by phone to better assist you with a return or exchange and help with color. Please return our call at 1-800-581-2001. We are here Monday through Friday 8:00am to 6:30pm CST. We hope to speak with you soon as we would love to help make this right for you. Warmest Regards, The Wig Experts

Wigs.com – The Wig Experts™Reviews of wigs.com

About Wigs.com – The Wig Experts™

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Wigs.com – The Wig Experts™ reviews

You guys are awesome

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Excellent Experience

I’ll be ordering from wigs.com again soon!

Always happy with any item I purchase

My color combination was wrong and I…

I ordered a light blonde topper and got…

About Wigs.com – The Wig Experts™

About these reviews

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Wigs.com – The Wig Experts™ reviews

You guys are awesome

Great topper

The wig looks nothing like in the…

Excellent Experience

I’ll be ordering from wigs.com again soon!

Always happy with any item I purchase

My color combination was wrong and I…

I ordered a light blonde topper and got…