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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Lawrence and A.
not a good retunr policy. wont order from here again.
Response from Wigs.com – The Wig Experts™Jul 1, 2026
Lawrence and Angela, We appreciate you sharing your concerns about our return policy. We are always working to improve our customer experience.
MQ
Easy ordering. Wig was perfect and shipping was faster than I expected.
Response from Wigs.com – The Wig Experts™Jul 1, 2026
MQ, We're so happy to hear you found the ordering easy, loved your wig, and received it quickly! Thank you for your kind words.
Fabiola C.
Poor quality, cheap looking piece. The refund was short and I had to pay for sending back the merchandise. Please keep my name out of your mailing list.
Response from Wigs.com – The Wig Experts™Jul 1, 2026
Fabiola, We're truly sorry the item didn't meet your expectations and for the return shipping cost. We've removed your name from our mailing list.
Patrice B.
The wig was exactly as advertised on website! It was delivered in a timely manner!
Response from Wigs.com – The Wig Experts™Jul 1, 2026
Patrice, We're happy to hear the wig met your expectations and arrived promptly. We appreciate your positive feedback!
Vanessa V.
Amazing Fast Great quality You could provide more info on shades or “try-on”.
Response from Wigs.com – The Wig Experts™Jul 1, 2026
Vanessa, We're so glad you love our products! We appreciate your feedback about providing more shade information and a "try-on" feature. We are always looking for ways to improve our customer experience.
Crystal B.
Although I had to return my item because the color was too dark, I was very happy with the return process. My return was processed and my credit card was issued the refund in less that week. It was a very easy process with no issues at all. I will order from them in the future. I have confidence that if something isn't right with my order, the refund process should go smoothly.
Response from Wigs.com – The Wig Experts™Jul 1, 2026
Crystal, We are happy to hear that our return process was easy and efficient for you, even though the color of your item wasn't quite right. We appreciate your positive feedback and look forward to serving you again in the future.
Mary W.
Returned my first order with no issues. The wig was nice but wrong color for me. Ordered a topper in a different color instead. Shipping was fast and refund on return was timely. Recommend
Response from Wigs.com – The Wig Experts™Jul 1, 2026
Mary, We're so glad to hear that your return process was smooth and that you found a topper in a color that works better for you! We appreciate your kind words about our fast shipping and timely refunds.
Diedra P.
Of all the wigs I have purchaed over the years from wigs.com, only one was not well made. My most recent was excellent. I think you must have xcellent quality control.
Response from Wigs.com – The Wig Experts™Jul 1, 2026
Diedra, We are so happy to hear that your most recent purchase was excellent! We truly appreciate your kind words about our quality control and are delighted you've had such positive experiences with us over the years.
