Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Mar 8, 2023

Pauline, we strive to provide an overall easy and great experience to shop with us, so we apologize for any difficulties you may have come across. We also try to provide great sales, so we urge you to sign up for promotional emails, as we will send sale dates and discount codes. However, please do not hesitate to contact us, we are always more than happy to take orders over the phone or offer any guidance necessary. Thank you so much for your feedback, we will continue to make improvements!

Response from Wigs.com – The Wig Experts™Mar 8, 2023

We strive to provide an overall great shopping experience, so we are delighted to hear your feedback! Thank you for choosing us, we truly appreciate you Patricia!

Response from Wigs.com – The Wig Experts™Mar 8, 2023

Carole, thank you for your feedback as we are always looking for ways to improve! However, don't give up! We understand your frustration and you are not alone with the smaller sizing and we are here to help you. We have a number of tools available to help you achieve your hair goals. Please visit the link below and book your free consultation so we can help you find your ideal style. https://www.wigs.com/pages/virtual-consultation

Response from Wigs.com – The Wig Experts™Mar 8, 2023

Viola, thank you so much for your feedback. We are happy to know that you loved your item!

Response from Wigs.com – The Wig Experts™Mar 8, 2023

Jennifer, you are a true inspiration. We love your creativity in finding ways to make your item work for you! We want you to know that we are always here to assist in finding the perfect items whether it's advise on color or style. You are always welcome to contact us Monday-Friday, 8:00 am to 6:30 pm CST. Call TOLL FREE 1-800-581-2001. Thank you so much for sharing this with us and for choosing to shop with Beauty and hair.

Response from Wigs.com – The Wig Experts™Mar 8, 2023

Carol, it was lovely to speak with you today. We are so happy that we were able to work with you and will be issuing a refund once the returned item is received. We have sent an email with return instructions. Thank you for your feedback and your time today! We truly appreciate you as a customer.

Response from Wigs.com – The Wig Experts™Mar 8, 2023

We truly apologize. We try our best to provide sales to help with cost. We also provide free shipping on all orders over $150 (before taxes) to US ground shipments (US Air shipping is the required option for Hawaii, Puerto Rico, and Alaska). We want to make returns easy so we do provide the option to use our prepaid label that is insured and is a flat fee of 10.95. However, using our return label is always optional, as customer have the opportunity to do a self return if it is more cost effective. Our goal is to help our customers find the perfect item for them to limit the amount of returns as we understand costs can add up. For this reason, we encourage you to take advantage or our customer service and our free service of virtual consultations. This helps us guide you through size, color, and style, so please do not hesitate to give us a call M-F 8:00am-6:30pm (CST) toll free- 800-581-2001. Your input is always important to us, so we thank you for this feedback. We will continue to make improvements at wigs.com.

Response from Wigs.com – The Wig Experts™Mar 8, 2023

Fern! We strive to provide an overall great experience and it makes us so happy to hear this! Thank you for choosing Beauty and Hair!