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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Patricia D.
This was my first purchase from wigs.com. My wig arrived earlier than expected and I love the style and fit of it. It fits my head perfectly.
Response from Wigs.com – The Wig Experts™Mar 14, 2023
Patricia, we are so happy to know that you are happy with your purchase. We truly thank you for sharing this and for shopping with us!
Mary C.
Beautiful addition to my hair. Thank you!
Response from Wigs.com – The Wig Experts™Mar 14, 2023
Mary, we are so happy to know your items worked out! Thank you for choosing Beauty and Hair, we hope to keep you as a client!
Elaine A.
I have ordered the exact wig for a few years and this time it’s a very cheap , thin version. So very disappointed
Response from Wigs.com – The Wig Experts™Mar 14, 2023
We were unable to reach you via phone call earlier. We apologize for the item you received. We understand it is not like the previous ones you have owned. As mentioned in our direct email to you, manufacturers have changed much about their production given the labor and supply shortage overseas. Unfortunately, we have noticed differences in the pieces, and so have our customers. However, we thank you for this feedback as we will report this to the manufacturers. Please note, we are always happy to help you through the return process for a refund or we can help you find a different style that you will love! Again, we sincerely apologize and we hope to hear from you soon.
Carol
As always your price, shipping and customer service is 5 stars, but also the quality of your products 5 stars again. I ordered three Raquel Welch “Winner”. It is my favorite go to wig. I always get compliments. Thank you for all that you do.speaking of your service, last yr. I ordered a wig, it was lovely, but not a right choice for me. CS made the ret so easy & hassle free. I always shop with confidence when shopping with Wigs.com!
Response from Wigs.com – The Wig Experts™Mar 14, 2023
Carol we are delighted to know you have found your perfect style in Winner! It's amazing to know you have had such a great experience shopping with us and we truly appreciate your loyalty as a client. Thank you for trusting us and sharing this amazing feedback!
J C.
Excellent customer service - special Thank You to Dana - very good advice and very fast shipment. The wig I received was top quality as expected - unfortunately the style and color did not suit me. I returned it and the process was exactly as described, quick and hassle free. I will make another purchase soon once I review the site - it offers an outstanding selection. Overall I am extremely happy with integrity, service and quality of this experience.
Response from Wigs.com – The Wig Experts™Mar 14, 2023
JC! Thank you so much for this feedback Dana is going to be so happy to hear this! We are happy that even though the color did not work out, the return process was still easy. We are always happy to go over color with you via phone or virtual consultation. We truly thank you for choosing us and we hope to keep you as a client!
Kathy R.
It was easy to order and it was shipped out the same day I ordered it. Two days later it arrived! I wouldn’t order from any other place. I’ve ordered so many different wigs and I haven’t been disappointed yet. Excellent company to do business with
Response from Wigs.com – The Wig Experts™Mar 14, 2023
Kathy, we strive to provide the best products and service. We are truly happy to know that your experience with us has been overall pleasant. Thank you for choosing Beauty and Hair!
Lilliane L.
Easy online ordering. Quick shipment and easy to do returns if needed. Love the company.
Response from Wigs.com – The Wig Experts™Mar 10, 2023
Lilliane! We are so happy reading this and we will continue to do our best! We sincerely appreciate you for being a loyal client. Thank you for choosing us!
Bma
My order arrived quickly and was packaged well. Both wigs looked great but colors were wrong for me so I had to return. The return process was easy. I appreciate that.
Response from Wigs.com – The Wig Experts™Mar 10, 2023
We are so happy it was an overall pleasant experience. However, we are so sorry to hear the colors did not work out. We encourage you to contact us Monday through Friday, 8:00AM to 6:30PM CST. We are pleased to offer you the benefit of licensed cosmetologists on staff ready to assist you and provide expert advice on color and style. Thank you so much for your feedback Bma, we hope to keep you as a client!
