Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Sep 12, 2023

Thank you, Debby, for acknowledging the speediness of our service!

Response from Wigs.com – The Wig Experts™Sep 12, 2023

Thank you for that wonderful review regarding your overall experience with our company! We strive to provide the best in all the areas you mentioned, so we are happy to hear we provided that for you.

Response from Wigs.com – The Wig Experts™Sep 12, 2023

We are thrilled to hear you love your new hairpieces and that they are a perfect match! We also thank you for allowing us to correct the hairpiece with the broken clip. We hope to keep you as a client and want you to continue to have an outstanding shopping experience with us. Warm regards, The Wigs.com Team

Response from Wigs.com – The Wig Experts™Sep 12, 2023

Hi Lori, We apologize that you weren't satisfied with the wig you received. We would also like to explain that the only money you weren't refunded was for return shipping. Shipping costs are paid out to the carrier, not money we keep. When you process your return, we are very clear about the shipping cost when you use our prepaid return label. Again, we are sorry you weren't satisfied with the wig or the shipping costs. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Sep 11, 2023

We strive to provide the best service and products our customers, and we are happy to know you had a positive experience shopping with us. Thank you for trusting Wigs.com!

Response from Wigs.com – The Wig Experts™Sep 11, 2023

It's amazing to hear such positive feedback. We work very hard to ensure our customers find something that fits and feels best. If you need any assistance, we urge you to consider a free virtual consultation. This gives us the opportunity to guide you through style, color, and answer any questions you may have. If this is something you are interested in, you may book and find more information with the link below. https://www.wigs.com/pages/virtual-consultation. Thank you for trusting wigs.com!

Response from Wigs.com – The Wig Experts™Sep 7, 2023

Hi Vereen, We appreciate all of the positive comments you made. We understand that refunds can be confusing. The only money not refunded is shipping (to you and to return) and dynamic pricing based on your location. We don't withhold any money; that money for shipping is paid to the carrier. We appreciate your feedback and hope this helps clarify. Thanks for shopping with us, and we hope you allow us the opportunity to be your resource for alternative hair. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Sep 7, 2023

Hi Erika, Thank you for the positive feedback and your loyalty! It is incredible to hear you feel we are the leader in the space because our goal is to provide the best experience for our clients. We value you and truly appreciate all you said. The Wig Experts