Wigs.com – The Wig Experts™Reviews of wigs.com

4.410,269 reviews
Wellness & Spa
5055 Keller Springs Road, Suite 300, Addison, Texas

Wigs.com – The Wig Experts™

About Wigs.com – The Wig Experts™

Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.

Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: wigs.com
Website: wigs.com
Category: Wellness & Spa
Location: Addison, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Wigs.com – The Wig Experts™ reviews

10,269 approved reviews, newest moderated first

Jacki H.
Apr 22, 2024
Quick service
Quick service. Great price on my purchase. I will definitely buy from Wigs.com again.
Response from Wigs.com – The Wig Experts™Apr 22, 2024
Thank you for this great feedback Jacki we are always happy to help !
Gale T.
Apr 20, 2024
Ordering was easy and my wig arrived in…
Ordering was easy and my wig arrived in perfect condition. I will order again in future.
Response from Wigs.com – The Wig Experts™Apr 22, 2024
Hi Gale we are overjoyed to hear you love your new snap on bangs as much as we do!
FLH
Apr 19, 2024
Exceptional Website and Selection
In my opinion, if you're looking for a website that offers a wide variety of wigs (styles and colors), wigs.com is the site. I've purchased a number of wigs (different designers) from wigs.com and have been extremely pleased with every one of them. The wigs are beautiful! I'm a pretty dedicated returning customer - particularly when I want to change styles to adapt to my moods.
Response from Wigs.com – The Wig Experts™Apr 22, 2024
Thank you for this glowing review Leah we are thrilled to hear of your shopping experience on our wigs.com site and even more happy to have you as a customer!
Judy E.
Apr 19, 2024
good
good. have broken arm - can't type well
Response from Wigs.com – The Wig Experts™Apr 22, 2024
Thank you for this wonderful feedback Judy.
Linda M. F.
Apr 19, 2024
I have loved every wig I have purchased…
I have loved every wig I have purchased from Wigs.com. The quality is great and customer service is excellent. I only wish more styles come in shades of grey.
Response from Wigs.com – The Wig Experts™Apr 19, 2024
Hi Linda, Thank you for your review! We're thrilled to hear about your positive experience with us at wigs.com and the quality of your purchases. We couldn't agree more we love a grey wig! I'll email you a link to all the wigs we offer in grey shades for your convenience. If you have any further questions or need assistance, don't hesitate to reach out.
Gayle A.
Apr 18, 2024
Always prompt service and beautiful…
Always prompt service and beautiful wigs. My only complaint is I do not know what the value is of points earned and I never have been able to pay the advertised lower sale price. How do I pay the lower on sale price at checkout? I have a lot of points now…what do I do with them? Do they give me discounts on further purchases?
Response from Wigs.com – The Wig Experts™Apr 19, 2024
Hi Gayle, Thank you for your fantastic feedback! We're delighted to hear about your positive experience with us at wigs.com. I've sent you an email with instructions on how to redeem your points. Regarding our sale dates, there will always be a code word in the banner at the top of the screen. This code should be inputted in the coupon section during checkout. If you need further assistance, you can always complete your purchase with one of our service representatives over the phone. If you have any other questions or need further assistance, feel free to reach out. 1-800-581-2001
lisa
Apr 18, 2024
CANADIANS -DO NOT ORDER
CANADIANS -DO NOT ORDER. BRUTAL CUSTOMER SERVICE. I ordered Jan 12/ Received Feb 5 picked up from the post office to Canada. I had sworn it said 90 day return policy. But that could have been my mistake . however by that math I would only have until Feb 12 to return with their 30 day from THEIR SHIPPING DATE return policy. thats literally 7 days. Certainly not enough time to get in and have a consult with my stylist. They refused to return my 2 hair pieces. because it was a couple weeks outside of the return policy. Didn't offer an exchange, or any attempt to help me with the 2 un usable pieces. They were brand new, never worn worn , uncut, and still not even an attempt to try and keep a customer. Would never order again , simply for the crappy customer service, and unreasonable return policy - especially for International orders. oh and the surprise $100 duty charge on top of it all was the icing on the cake. DON'T BOTHER.
Response from Wigs.com – The Wig Experts™May 7, 2024
Hi Lisa, We are sorry to hear about your recent experience; however, we have no orders or an account for you. We sent you a request for an order number, email address, or name on the account or order but didn't receive a response. We recommend that you check to see what company you were charged by. We wish you the best of luck with resolving this issue. Sincerely, The Wig Experts
Linda B.
Apr 18, 2024
Great customer service
Great customer service
Response from Wigs.com – The Wig Experts™Apr 18, 2024
Thank you for this fabulous feedback Linda we are always here to help!

Wigs.com – The Wig Experts™Reviews of wigs.com

About Wigs.com – The Wig Experts™

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