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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Karen Cess W.
Always have excellent experience with wig studio one. This is my 11th purchase.
Response from Wigs.com – The Wig Experts™Jun 4, 2024
We aren't wig studio one but we are happy to hear about your experience with them.
Dawn F.
Color doesn’t match. I paid for shipping and apparently have to pay for shipping to send it back. Bad purchase on my part.
Response from Wigs.com – The Wig Experts™May 15, 2024
Subject: Resolve Color Selection Issues with a Free Virtual Consultation Hi Dawn, We're truly sorry to hear about the challenges you faced with color selection. We understand that choosing the right color online can be tricky. To ensure you find the perfect match, we'd like to offer you a free virtual consultation with one of our experts via Zoom. Here's the booking link for your convenience:https://www.wigs.com/pages/virtual-consultation
Tammi
It was easy to place an order on your online store. I ordered Wig shampoo and conditioner. Both items I use a lot. After placing the order, it was received very soon, like less than one week.
Response from Wigs.com – The Wig Experts™May 15, 2024
Hi Tammi! Thank you so much for your wonderful review we are thrilled to hear of your great shopping experience with us here at Wigs.com.
ROBERT B.
Very nice wig and a great price! Very good communication and fast delivery!
Response from Wigs.com – The Wig Experts™May 14, 2024
We're delighted to hear that you're happy with the price and purchase of Joy! Providing fast delivery is one of our top priorities, and we're glad we can meet your expectations. Thank you for choosing us, and we look forward to serving you again!
Cathy C.
Ordering was easy and the when I had to return a wig that was also very easy.
Response from Wigs.com – The Wig Experts™May 14, 2024
We're glad you found the ordering process easy and that returning a wig was a simple experience. Customer satisfaction is important to us, and we aim to make every process step convenient for our customers. Thank you for choosing us!
Ingrid V.
The wig I purchased was of very poor quality- it definitely was not worth the price tag.
Response from Wigs.com – The Wig Experts™May 14, 2024
Hi, We are sorry that you received Pretty in poor quality and that it is not up to standard. We reached out to get more information and to assist you with returning the item since you are unsatisfied. We would love the opportunity to speak with you about this further. Sincerely, The Wig Experts
Allan B.
Very good services and product's.
Response from Wigs.com – The Wig Experts™May 10, 2024
Thank you for your wonderful review, Allan!
Tracey P.
Arrived quickly and seems to br good quality
Response from Wigs.com – The Wig Experts™May 10, 2024
Thank you for this wonderful review tracey we are thrilled to hear you love your new purchase.
