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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Pat
Items were shipped and received in just three days. Excellent service!
Response from Wigs.com – The Wig Experts™Jul 11, 2024
Hi Pat, thank you for taking the time to provide us with this wonderful review we are so happy to hear of your experience shopping on our Wigs.com site!
Sharon P.
It was nice but looked too wiggy, I sent it back but have not received my refund yet!
Response from Wigs.com – The Wig Experts™Jul 10, 2024
Hi Sharon, We see that your refund has been credited back to you. We apologize for any dissatisfaction with the refund process. As stated in our policies, the return process takes seven to nine business days.
Diane C.
Easy to do business with. Timely delivery and if needed prompt return payment. Never a problem. The only wig company I will buy from.
Response from Wigs.com – The Wig Experts™Jul 10, 2024
Wow Diane thank you for this fabulous review we are so grateful for your feedback on your experience with us at wigs.com and would like to take the time to thank you for being a valued Wigs.com customer!
B. S.
Ordered for my sister. Shipping took longer than I expected, but product was good and looks good
Response from Wigs.com – The Wig Experts™Jul 10, 2024
Hi Marcy thank you for providing us with this review we are sorry to hear your shipping was a little more prolonged than expected however we are overjoyed to hear about how much she loved her new wig Charlotte!
Joyce
The representatives are both knowledgeable and courteous. They take time to explain the products and assist in giving options based on your request. this service is greatly appreciated. Thank you for a pleasant experience.
Response from Wigs.com – The Wig Experts™Jul 10, 2024
Hi Joyce thank you so much for this wonderful feedback on you customer service experience! We are always here to help you!
JoAnn M.
I do not like the wig! The quality of the hair is not what I'm use too. Made a mistake ordering from this company.
Response from Wigs.com – The Wig Experts™Jul 10, 2024
Hi Joann, We are sorry to hear that the item did not work out for you. To assist you better, we would like to offer you a free virtual consultation via Zoom. Below, I have provided the link for your convenience: https://www.wigs.com/pages/virtual-consultation We look forward to helping you find the perfect item.
Jennifer B.
I am new to wearing wigs and after getting duped into ordering wigs from China and spending a fortune locally in real hair wigs, I was so grateful that a friend recommended Wigs.com. The selection and prices are amazing. I have yet to return a wig and I just received my 4th wig a few days ago. I love the synthetic hair wigs. They look so real!!
Response from Wigs.com – The Wig Experts™Jul 9, 2024
Wow thank you for providing us with Fantastic review we are so happy to hear your of your shopping experiences with us and are so thankful to your friend for sending you the recommendation!
Pamela R (.
Purchased the "Delight" wig in a beautiful salt and pepper Gray. The wig was beautiful, the color was beautiful the curls were beautiful and the construction was just as expected. The issue was too many curls.... I have a small face and the wig was a little overwhelming on my head. I had to return it and it broke my heart BUT I think for a younger person who could carry that wonderful look, this wig would be perfect. Customer service is absolutely great when you have a question, need a response, or have a return. Their return is very quick and responsive. I've been ordering wigs from this company for years and I will continue to do so.
Response from Wigs.com – The Wig Experts™Jul 9, 2024
Hi Pamela thank you for this fabulous review! We are overjoyed to hear you love the Delight wig as much as we do! We are so thrilled to have you as a valued Wigs.com customer.
