Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Judy V.
Thank you for refunding my money. Very honest and professional.
Response from Wigs.com – The Wig Experts™Nov 5, 2024
Thank you so much Judy for your wonderfully kind words we are so appreciative to have you as a wigs.com customer and are always here to assist you!
Vanessa
This used to be a nice site to shop on until they went crazy with influencer garbage. Now I shop somewhere else. These wigs are expensive enough without the consumer needing to pay increased prices which could possibly be due to several influencers or exspensive marketing. Why not pass the savings on to the customer instead? I don’t need or value their opinions. I’ve been steered wrong many times by influencers and bought an expensive wig I wasn’t happy with. They often don’t tell the whole truth. And by the way wigs.com the models’ pictures belong with the wigs the customers’ pictures belong at the bottom with the reviews, and if there are annoying influencers, their pictures also belong at the bottom out of sight from those of us who don’t appreciate these “used car salespeople” of the wig world. Not that long ago, people would make videos, post them and tell the truth about their wig, but now that wig companies have tried to capitalize on them in their fierce competitiveness they have become nothing more than an annoying, biased, sales tactic that ruins the shopping experience and a waste of time with their long, boring, chatty videos. Their opinions are no longer unbiased. Would you shop at a department store if there were several annoying salespeople constantly following you around bombarding you with biased, incentivized opinions wearing the merchandise and pretending they look good in the item? Luckily I found a site that doesn’t use “influencers” or should I say annoyencers? Yes I should.
Response from Wigs.com – The Wig Experts™Nov 5, 2024
Thank you for taking the time to share your thoughts with us. We understand that influencer content is not for everyone, and we appreciate hearing your perspective on how it impacts your shopping experience. Our goal is to make shopping as informative and enjoyable as possible, and we're always trying to balance various customer preferences. We also understand that finding the perfect wig can be a deeply personal journey, and it's disappointing when past experiences have not met your expectations. Your suggestion to keep influencer content separate from other images is valuable, and we’ll certainly pass this feedback along to our team as we continue to improve our website. Thank you for your loyalty over the years. We truly value your insight and are always here if you’d like to discuss ways we can make your experience better.
Lucille F.
Need more petite styles
Response from Wigs.com – The Wig Experts™Nov 5, 2024
Thank you Lucille for providing us with your valuable feedback. We wholeheartedly appreciate and value your input and will ensure that this demand is communicated to the vendors.
Linda D.
I love working with Dana. She helped me pick out the perfect wig.its very lightweight. It looks like real hair. Although I did return it.I would like to exchange if for a different color. It was just a tad to dark
Response from Wigs.com – The Wig Experts™Nov 7, 2024
Hi Linda, Thank you so much for your kind words! We're delighted to hear that Dana was able to help you find the perfect wig. It's lovely that you're enjoying the lightweight feel and natural look—precisely what we aim for! We'll pass along your compliments to Dana. We also see that she assisted you with exchanging. If there’s anything else we can do to support you, please don’t hesitate to reach out. Warm regards, The Wig Experts
Peggy A.
Always great customer service and support. Difficult to buy online your return policy is superior and make shopping less stressful for the perfect style and color. I have been a customer for 5 years and happy with service.. Thank you.
Response from Wigs.com – The Wig Experts™Nov 5, 2024
Hi Peggy thank you for your kind words and wonderful review we are so thrilled to have you as a long time wigs.com customer and will always be here to assist you!
TWill
Great return service! Already reordered!
Response from Wigs.com – The Wig Experts™Nov 4, 2024
Thank you for your review we are so thrilled to have you as wigs.com customer!
Sharon T.
Wigs.com does what they say they will do they make purchases and returns easy.
Response from Wigs.com – The Wig Experts™Nov 4, 2024
Hi Sharon thank you for your outstanding review we are thrilled to have you as a Wigs.com customer!
Kathy
wigs.com has a wonderful selection. I've been looking at the wig that I actually purchased for a long time and glad I finally purchased it. I received it in a good amount of time and properly packaged.
Response from Wigs.com – The Wig Experts™Nov 4, 2024
Thank you for this wonderful complement Kathy! We are thrilled to hear of your great shopping experience and that you are enjoying your new purchase!
