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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Leslie
The wig was beautiful but totally the wrong color, return and refund went seamlessly!! I love this site. No "surprises" or sneaky tactics!
Response from Wigs.com – The Wig Experts™Nov 11, 2024
Hi Leslie, We're so glad to hear you loved the wig and that the return process was smooth. We strive to provide a positive and transparent experience for our customers.
Diane
I'm trying to find the right wig and have purchased (and returned) three. I have ordered another and think it will be just right. I've narrowed it to style, just need the right color. Wigs.com has been very efficient both in delivering and returns and I definitely will recommend to friends. The selection is wonderful!
Response from Wigs.com – The Wig Experts™Nov 11, 2024
We appreciate your kind words Diane and are thrilled to hear about your positive experience with our selection and service. We understand the importance of finding the perfect wig and would like to offer you the opportunity to book a free virtual consultation with one of our experts via zoom so we may assist you further in finding the correct match. I have provided the booking link below for convince. https://www.wigs.com/pages/virtual-consultation
Sharlotte C.
The wig was beautiful, delivery was fast, and I'm happy.
Response from Wigs.com – The Wig Experts™Nov 8, 2024
Thank you for your kind words Sharlotte! We're so glad you loved the wig and that your delivery was quick. We strive to provide a positive experience for all our customers.
Jennifer P.
Was able to easily return a wig and get a different one with no issues. Now, I have 2 wigs that I love! Beautiful quality
Response from Wigs.com – The Wig Experts™Nov 8, 2024
Hi Jennifer, We are so happy to hear that you had a positive experience returning your wig and finding a new one that you love! We strive to make our return process as easy as possible for our customers. We are glad you are happy with your new wigs.
Haifa
Good customer service, very helpful , very nice and pleasant ♥️♥️♥️
Response from Wigs.com – The Wig Experts™Nov 8, 2024
Hi Halfa, We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know our team was able to provide you with helpful and pleasant service.
Dee
My order came on time. My return went very well, and the credit is already back on my card. When I called about a question, she was very helpful and knowledgeable. Very good experience ordering from wigs.com.
Response from Wigs.com – The Wig Experts™Nov 8, 2024
Hi Dee We appreciate your kind words and are delighted to hear about your positive experience. We strive to provide excellent customer service and are glad that you found our team helpful and knowledgeable. We value your feedback and will continue to work hard to ensure a smooth and enjoyable experience for all our customers.
Cheryl S.
Wrong color....I want a refund..
Response from Wigs.com – The Wig Experts™Nov 6, 2024
Hi Cheryl we are sorry to hear you are unsatisfied with your purchase we will email you the return instructions for your order.
Jane R.
Quick shipping and very easy refund!
Response from Wigs.com – The Wig Experts™Nov 5, 2024
We would like to thank you for taking the time out to provide us with this great feedback Jane we are so happy to have you as a wigs.com customer !
