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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Holly
I am waiting for my full refund I never used it the hair did not look anything like pictured it was dull very plain and no curl just need my refund
Response from Wigs.com – The Wig Experts™Dec 26, 2024
Hi Holly, We are sorry you weren't satisfied with the California Beach Waves. We also apologize for the delay in getting your refund. We processed it today. Sincerely, The Wig Experts
Patti M.
The wig came very quickly in perfect condition. The price was extremely reasonable, and I experienced no problems of any kind during the transaction.
Response from Wigs.com – The Wig Experts™Dec 26, 2024
We are so happy to hear you had a positive experience with your recent purchase. We strive to provide our customers with high-quality products and excellent service. We appreciate your kind words and look forward to serving you again in the future.
Rannab
I was asking for help from one of your legend experts that explain my problem and what color I had purchased, she was a less than no help to me. She did not offer to help me find a different color. She had no idea what to do. I purchased two different pieces from you and two different colors at two different time. I was forced to pay return postage on both items which is not particularly fair if you’re going to have an Internet business. I probably won’t be buying anymore extension pieces or toppers from you. I also doubt this review will be posted. Certainly not the experience you promised
Response from Wigs.com – The Wig Experts™Dec 26, 2024
Hi, We apologize for your experience. We see you emailed us asking for color help, and we asked if you could provide pictures in natural lighting. The purpose is so that we can make a good recommendation and prevent you from having to return. We didn't hear back. We would still love the opportunity to assist you, but we recommend a virtual consultation (link below): https://www.wigs.com/pages/virtual-consultation We appreciate your feedback.
ChandlerB
My new wig is exactly what I hoped it would be. It shipped quickly and arrived ahead of the quoted delivery time when I placed my order. I reached out to customer service for an order question and received a response answering my question. A good experience and I would definitely purchase from them again.
Response from Wigs.com – The Wig Experts™Dec 26, 2024
Thank you for your kind words! We're thrilled to hear that you're happy with your new Amber wig and that your experience with our customer service was positive. We strive to provide our customers with the best possible experience, and we're glad we were able to meet your expectations.
Anita R.
Fast delivery. Had my wig a week, after I ordered. And this is from the States to Norway. And very satisfied with my new wig.
Response from Wigs.com – The Wig Experts™Dec 26, 2024
We're thrilled to hear you received your Sensation wig so quickly and are happy with it. We appreciate your kind words about our delivery speed and the quality of our products.
MB
Great customer service and quality!
Response from Wigs.com – The Wig Experts™Dec 26, 2024
We appreciate your kind words! We strive to provide excellent customer service and high-quality products. We're glad you had a positive experience.
Sharon H.
Outstanding products and service!
Response from Wigs.com – The Wig Experts™Dec 26, 2024
We truly appreciate your kind words and are thrilled to hear you had a positive experience with our products and service. Your feedback means a lot to us.
Charlotte Beth M.
Finding just the replacement and ordering was easy. Product was delivered as promised and was the correct item.
Response from Wigs.com – The Wig Experts™Dec 26, 2024
We appreciate you taking the time to share your positive experience. We're glad you found ordering products easy, and they arrived as expected.
