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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Nancy F.
Everything arrived on time and was packaged beautifully.
Response from Wigs.com – The Wig Experts™Jul 3, 2025
Nancy F, We're happy to hear that your order arrived on time and was packaged beautifully. Thank you for your positive feedback; we appreciate it.
Karen S.
The color was perfect as was the size I wanted.
Response from Wigs.com – The Wig Experts™Jul 3, 2025
Karen Smerling, We're happy to hear that the color and size met your expectations. Thank you for sharing your positive experience with us!
Helen C.
The wig I purchased was great quality and the color was beautiful. However, sorry to say, it was too much hair for me. The return was painless.
Response from Wigs.com – The Wig Experts™Jul 3, 2025
Helen Chimiak, We're glad you found the wig's quality and color beautiful. We appreciate your feedback about the hair volume and are happy the return process was easy for you.
Sherry A.
This company rocks. They are providing a well-deserved service to women. Mona the owner is excellent! I went to their pop up in Philadelphia and was shocked at how wonderful it was. I bought one wig, but I wish I would have bought 2. I'm trying to get them to come back for another pop up , because I want to get 2 more wigs. I totally Love this company. Wish they were closer to me.
Response from Wigs.com – The Wig Experts™Jul 3, 2025
Sherry Ammons, We're so happy to hear that you enjoyed the pop-up event! It's great to know that you love the service we provide and that you had such a wonderful experience. We appreciate your feedback and hope to have another pop-up near you soon!
Lynn
I wear my hair very short and some days I just want something a little extra. Your 2-1/2" hair piece is so perfect, I bought 2. All others I've found are 4" or longer.
Response from Wigs.com – The Wig Experts™Jul 2, 2025
Lynn, We're happy to hear that our 2-1/2" hair piece is perfect for adding a little extra to your short hair. We appreciate you purchasing two and are glad you found what you needed! Thanks for your positive feedback.
FRANCINE G.
The wig, as is, is unwearable. It seems as though they took a bunch of synthetic hair, plucked it on top of mesh and walked away. It has no shape no style and frankly, I don’t even know what to do with it.
Response from Wigs.com – The Wig Experts™Jul 2, 2025
Dear Francine, Thank you for providing us with this feedback in regards to your 1st purchase we will have a customer care representative reach out to you in the next 24 business hours to gather more information.
Erma
Fix the hairline. It looks like the edge of a rug. Nothing natural about it at all.
Response from Wigs.com – The Wig Experts™Jul 1, 2025
Dear Erma, Thank you for sharing your feedback regarding your recent purchase of the Allure wig by Jon Renau. As this was your first order with us, we truly appreciate the opportunity to assist you further. If you’re looking for something with a more natural hairline—such as a style featuring a lace front—we’d love to help you explore better options. To support you in this process, we’d like to offer you a complimentary virtual consultation with one of our wig experts via Zoom. Please feel free to book a time that works best for you using the link below: https://www.wigs.com/pages/virtual-consultation We look forward to helping you find a wig that you’ll feel confident and comfortable in!
TAS
It's not the company it's the wig I buy a petite and there is always way too much prematise looks like a wig because there is too much poof or and hair if it is a petite size they should use less and it seems to me that they don't, I have been wearing them fir most of my life for medical reasons they don't get any better this one has hair that sticks up all over it's horrible I have to use a lot of products to get it to stay down half way through the day they are back. .I'm not happy with this purchase
Response from Wigs.com – The Wig Experts™Jul 1, 2025
Dear Tara, We’re so sorry to hear that the Sound wig wasn’t a good match for you. We’d love the opportunity to help you find something that better suits your preferences. To assist you further, we’d like to offer you a complimentary virtual consultation with one of our wig experts. During this one-on-one session, we can guide you through styles, colors, and fits that may work better for you. For your convenience, please find the booking link below: https://www.wigs.com/pages/virtual-consultation We look forward to helping you find something you truly love!
