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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Linda S.
Their customer service was excellent. I received notifications and deliveries very promptly. I was able to track my orders keeping me in the loop.
Response from Wigs.com – The Wig Experts™Feb 11, 2026
Linda, We're happy to hear that our customer service met your expectations! We appreciate your positive feedback regarding our prompt notifications, deliveries, and order tracking.
Kelly B.
Great company! Reliable, dependable and most of all honest! Great custumer service! Great sales! I dearly wish though that you could bring the Ashlyn wig back. It was my absolute favorite :(
Response from Wigs.com – The Wig Experts™Feb 11, 2026
Kelly B, We're happy to hear that you had a great experience with our company! We appreciate your feedback.
Sue J.
? Trying to fix it to my liking
Response from Wigs.com – The Wig Experts™Feb 10, 2026
Sue, Thank you for sharing this with us: we’re sorry it hasn’t been an easy experience. If you’d like, we’d be happy to offer a virtual consultation to help adjust the wig to your liking and guide you through any fixes. We’re here to help make it right.
Josephine A L.
Wigs are usually ready-to-wear, beautiful, perfect. My last two have problems. One came with no wave at all, :(. And a cut that is not the usual cut. The other came too long and with a no-wave hanging front. Next time I will return if the wig is not right.
Response from Wigs.com – The Wig Experts™Feb 10, 2026
Josephine, Thank you for your feedback. We’re sorry your last two wigs didn’t arrive as expected. That’s not the standard we aim for, and we completely understand your frustration. Please know you’re always welcome to return a wig if it’s not right; we want you to love it from the moment you put it on.
Lynne G.
The color was good, the size was incorrect, Unable to wear.
Response from Wigs.com – The Wig Experts™Feb 9, 2026
Lynne, Thank you for your feedback! We’re glad to hear you liked the color, though we’re sorry the size wasn’t the right fit and that you were unable to wear it. Wig sizing can be tricky, and we’d love to help. We invite you to book a complimentary virtual consultation with our wig experts, who can guide you through proper measuring and help find the best size and fit for you. Please reach out to our customer care team so we can get you scheduled; we’re here to help you feel confident and comfortable
Patsy L.
This site was easy to use, and the company has such a wide variety of products. My wig arrived in a reasonable amount of time, packaged perfectly.
Response from Wigs.com – The Wig Experts™Feb 9, 2026
Patsy, We're happy to hear that you found our site easy to use and appreciated the variety of products. We're glad your wig arrived in good time and was packaged perfectly!
Deb M.
I bought Belle because I wanted shorter layers with fluffy curls. I love my wig. It came very quickly and is just beautiful.
Response from Wigs.com – The Wig Experts™Feb 9, 2026
Deb, We're happy to hear that Belle meets your needs with its shorter layers and fluffy curls! We're so glad you find the wig beautiful and that it arrived quickly. Thanks for your feedback!
Cindy L.
I love crowd pleaser! It’s a beautiful wig! I’ve gotten a lot of compliments! I have bought several wigs from other companies. I have always had to snip and trim them, but this one was perfect out of the box! The day after I bought it it went on sale for 30% off, which was disappointing for me, but now I know to wait for sales!
Response from Wigs.com – The Wig Experts™Feb 9, 2026
Cindy, We're happy to hear you love Crowd Pleaser and received compliments! It's great the wig was perfect right away. We appreciate your feedback regarding the recent sale. We value your business!
