Whole Foods MarketReviews of wholefoodsmarket.com

bought a bag of black mussels, about 30 in the bag. All but 4 were unopened. Not safe to eat. Bought a bag of two celery hearts. The centers of both were rotted.

I bought a prepared meal ½ price because it was on the “sell by” date. After eating the meal that night I checked the receipt out of curiosity and found they charged me full price. At customer service the next day I was lectured that I should have informed the cashier, that I should have checked the receipt before leaving the store, and I was supposed to bring the meal back. Three lectures, no apology. (BTW the receipt is emailed.) When I asked nicely how I could return an eaten meal, she rudely walked away. While Foods used to be good. Now it sucks for many reasons but this was the last straw. I’ve told the story to everyone I know. It points to poor management. BTW, HEB is consistently great. (Date below approximate.)

I visited Whole Foods, and I was unpleasantly surprised by the cashier. When I mentioned my Amazon Prime membership to apply a discount I knew existed. he dismissed it insisting I had no discount. Even when 1 reiterated that my membership is linked ta my card, he repeated there was nothing. Meanwhile, the next customer was kindly asked about their membership. When I returned with a photo clearly showing the discount (which was about 8-10 dollars), he showed no reaction, as if it was routine. This gave me the impression that short-changing customers might be a norm there, and the lack of honesty is what frustrated me most

I've been meaning to write this note for quite a while! I've visited the Irvine Spectrum Whole Foods store many times, and it's always a joy to see Dave in the Whole Body department. He is truly a gem, and I hope store leadership recognizes the tremendous value he brings to both customers and the whole store team! As someone who's spent years leading teams and building customer experiences, I know how rare it is to encounter an individual with both exceptional product knowledge and genuine human interaction! I've come to trust Dave's recommendations wholeheartedly b/c his understanding of wellness, and nature's role in supporting overall well-being is remarkable. I trust him. He's always spot on. What stands out most, though, is his calm, welcoming presence. Dave is patient, professional, and deeply committed to helping people. I've watched him go above and beyond for customers, often assisting with products far beyond his own department. Dave is the kind of person who quietly builds trust, loyalty, and community. Whole Foods is incredibly fortunate to have a team member of his caliber- you simply don't meet people like Dave very often! Dave--- thank you. We always appreciate you and hope you and your wonderful family are thriving and well!

WHOLE FOODS IN KENTWOOD MICHIGAN SUCKS. FRIDAY...WHOLE DINNER ORDER CANCELLED. RESCHEDULED FOR TODAY.......ALREADY GOING ON THREE HOURS PAST THE LATEST DELIVERY TIME. THAT THEY STATED. THEIR FLOWER BOUQUETS DIE WITHIN THREE DAYS.....AND THE PEOPLE ARE PRICKS ON THE PHONE. SINCE THE ORDER WAS RE-PLACED ON FRI. DUE TO THEIR FRI. CANCELLATION, AND TODAY IS SUNDAY...THIS IS F'd.....it was to be A FATHER'S DAY SURPRISE. NEVER EVER ORDER FROM THEM. BTW...THEIR CHICKEN SUCKS REALLY BAD...DRIED OUT AND SKIMPY. Upvote

Their meat counter features lots of signs boasting “organic” and “grass fed.” What it doesn’t say is “prime.” So you’re paying prime meat prices for USDA choice. GTFO.

Store manager racially profile, black female worker and had a police officer to escort her from the store this needs to be investigated. The video is posted all over TikTok and other various social media sites.

My husband and I have been buying the fruit tart from Whole Foods for many years. When we first started purchasing it, it was only $14.99 and was loaded with a variety of fresh fruit. Over time, the price has increased significantly to $26.99, but unfortunately the quality has not kept up. The amount and variety of fruit on the tart have noticeably decreased, making it feel like it is no longer worth the higher cost. We have always enjoyed this product, but we are disappointed by the reduced value compared to what it used to offer.