WhistleReviews of whistle.com

Great products and customer service !! Whistle team is awesome.

Had to buy whistle 3 because whistle 2 will not hold charge after 2 years. Also no longer able to buy whistle 2 collar attachments. Hope whistle 3 is better and lasts longer.

Bought 2 and one came off, thought it was a fluke. Bought a third and it was on for a short while and came off and was lost also. Called to cancel the subscription service which is available monthly and request a refund on the unused portion and they refused. Poorly designed product

this thing works just enough to not be a total loss, but is so frustrating that most of the time you are better off without it. Problems include connectivty to network, poor app performance, poor physical attachment design, etc....

Abusive recurring payment and useless devices! Okay I bought one of this device to try on my cat. A normal GPS precision is close to a meter but this device is more close to 100m! The alert zone works only on multiple block surface... The WORST is how the charge you in a sneaky way. I used the device twice than forget about it but the recurring billing does not! I got charged for a over year for NOTHING and the where I am mad against this company is they will never send you any transaction receipt or email! This is NOT right. Any merchant should be allow to do that. And then they don t want to process any refund! Don t use this company, get a title, much better value!

I have had three trackers over the years and this by far is the worst. It is constantly giving me false information saying that my dog is out of the area when she is in the backyard. I can't tell you how many times I've spent with this mess. The tracker is being charged more often than when it's on the dog. I called customer service and they basically said...sorry! Don't waste your money if you ever want to find your pet.

Made a Whistles purchase via Secret Sales. It was a Xmas present and therefore not opened until the 25th Dec. The item was too small and I initially contacted Secret Sales to exchange the item. From there it became very complicated. SS advised me to contact Whistles directly. On doing so Whistles claimed they did not sell products via SS and directed me back to them. SS insisted I contact Whistles again, same response, so sent the receipt and bank statement to them. They then claimed they did not know they used SS but on seeing the receipt they offered a voucher as I was outwith the returns period. However, on making contact regarding the item I was within the Xmas returns period of most good stores who practice good customer service. I have now reached a stalemate as the item is being held at a Whistles store and they refuse to agree to a refund. After sales is very, very poor.

Love this product! Have used Invisible fence for years with other dogs. Got our latest dog and while he learned the boundaries, he simply would run through the barrier and go beyond. So, we tried Whistle to at least know his whereabouts. As a result, when he does leave, we know he does not go far and we have an idea of where he is and when he returns. Has given us great peace of mind.