Kevin
Ineffective and Unreliable
Whistle has been nothing but unreliable and ineffective. I bought two for my dogs. First there is only a 30% chance it will report either dog leaving the safe zone. Then, I have taken them on several walks this week whistle will not activate until they are at least 500 feet away from the safe zone. Then I have a constant set of message saying whistle has lost connection with one or both dog. It has not been able to finish a single walk we have taken. It does not deliver their location in real time so it is constantly telling me where they were not where they are. Finally when I contact support they just read through the same log as on my phone and inform me that it is having trouble keeping a connection (ya think-that is why I called). The final conclusion from support is that there are too many trees. I bought this because of the 5 star rating, the devise is seriously flawed and neither one of the two I bought work with any reliability. Responding to Whistle, yes it is at our cabin. My phone service is AT&T and works great, so again if the whistle is having connection problems I do not have such issues with my AT&T phone, so I see it S a defective product. All that aside I need a system that will track them in remote areas they don’t wander in urban cities. I don’t want to banter via this format. Your read of the coverage is different than your support group. Be that as it may, the devise is ineffective and unreliable at my house and I am switching brands.
Response from WhistleJul 24, 2019
Hello Kevin, The Whistle runs off of AT&T 3G and your phone uses 4G, these are completely different networks. I can assure you the 3G network in that area is pretty poor, and this is why you are running into issues at that location.