Anne W.
I was forced to buy a new whistle that…
I was forced to buy a new whistle that has more features than I want because Verizon will no longer support G2. When I got the new device I discovered that I had to go through all the rigamarole of upgrading the whistle app. After I did that I discovered that the new app doesn't support the device I just bought. Agrrrrrr
Response from WhistleOct 3, 2019
Hello Anne, Thank you for taking the time to take our Customer Support survey. We appreciate all the feedback and suggestions we get from our customers and we want to do everything we can to improve your experience. I am sorry to hear you've been having issues getting your device set up. All you need to do is go into the app store, search Whistle and download the latest app towards the top of the list. Once you do download this app, follow the steps in the link I am going to provide, it will explain how to set up your replacement device. https://support.whistle.com/hc/en-us/articles/360026751453-How-Do-I-Activate-My-Whistle-GO-Replacement-


