Rick V.
Seldom connects to my dog
Seldom connects to my dog I live on 46 acres. Unfortunately, once my dog leaves WiFi range(which is around the house only), the GPS seldom connects. Also, I am charging the battery every other day.

The Whistle GPS Pet Tracker & Activity Monitor is the smarter way to keep tabs on your pet’s location and activity levels when they're living it up, at home, in the park or on the run.--Whistle loves pets. We're building products that help make the world a smarter, healthier, safer place for pets.
Whistle (whistle.com) has 2,433 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,433 approved reviews, newest moderated first
Rick V.
Seldom connects to my dog I live on 46 acres. Unfortunately, once my dog leaves WiFi range(which is around the house only), the GPS seldom connects. Also, I am charging the battery every other day.
N H.
Happy with the service and my purchase.
Aggieem
Always got false signals she was states away in Seattle. Battery too frequently needed charging. No accurate reads when I wanted to locate dog. My dog ran away when battery was low and it died before I could fine her. She was lost. The whole purpose of getting the Whistle!
Debbie C.
My customer experience with Tanmaya was AWESOME! She worked to make an unnecessary order right, which saved me money, especially in light of me being a long time Tagg customer and recently having to switch to Whistle, unexpectedly, which was an unplanned expense. I placed the order that Tanmaya advised me on how to handle, once it arrives, so I won’t be charged, due to another customer rep telling me that I had to order the Whistle collar attachments and the snap attachments weren’t available separately from the velcro ones. The rep who originally told me to order the snap clips/velcro clips online even stood by this after I called back to check on my unnecessary order being cancelled, and I got her. Everything should be fine now, thanks to Tanmaya for her assistance in getting me out three clip attachments at no charge and advising me to refuse the unnecessary order.
K M.
Awesome sauce Love the security of my Whistle
Jere J.
good help with changing up to explore. thks, great phone help a pleasure to speak to you regards jere jones
Matthew O.
OK. This was not pleasant!. First, your site doesn't have a 'login' tab for active customers - the only site where I have to scroll all the way to the fine print on the bottom of the page to find 'log in'. Second, as an active customer, you have all my info, i.e. name, address etc so I shouldn't have to re-enter it. Third, there was no place on the site to get the $30 discount for active users replacing our old TAG trackers and I had to contact customer support for that. Fourth, your customer support person gave me the following code, GOUPGRADE 30. Note the space! That made it invalid so, back to customer support for the correct code. Altogether, it took me about 5 times as long as it should have to make the purchase.
Response from WhistleOct 8, 2019
Hello Matthew My name is Poojan and I will be assisting you today. I want to apologize for your your problem. I just want to let you know that it means a lot to hear and we will make sure that this should never happen again. For the inconvenience, we will be able to provide you down a month of free subscription when you transfer your subscription. Again, we apologize for the trouble and hope to hear soon from you after you turn on your new device.
Lori G.
I have been a whistle customer for about 12 years. I couldn't compliment them enough.