Sarah
Terrible customer service
We enjoyed using this product but it stopped working after 6 months. We spoke in detail with customer service who sent us an email that a replacement was on it's way. When it never showed up we called, again, and they said the email was sent in error and they would not sending a replacement and could we AGAIN explain the issue??? We decided to just order a new one and paid for 2-day shipping only to receive notification that we wouldn't receive for 5 days! Horrible customer service.


