Nancy
Don't buy this collar
Don't buy this collar. Not user friendly. I never actually used the collars and forgot I had signed up for a multi year subscription. Yes that is an additional cost. Thank goodness my card on file needed to be upgraded so they reached out via email. I responded no to the new subscription especially since I live in Spain where the App doesn't even work. I requested Whistle terminate my subscription immediately and send proof that it has been done and that my personal data has been removed from their databases. Ironically they have frozen my account where I wouldn't be able to access even if I wanted. Horrible customer support, no sense of urgency.


