Meet your secret weapon for last-minute getaways. Whimstay makes booking vacation rentals feel easy and rewarding. We offer better prices, better service, and smarter timing—on the same homes you’ll find on Airbnb and Vrbo. With built-in price comparisons on every listing, you can see exactly how much you’re saving. On average, Whimstay travelers save 25 percent, or over $200 per trip. And when plans change or questions come up, our customer support team is here to help. No bots, no runaround—just real people who care about your trip as much as you do. We partner with top property managers to offer exclusive deals across the U.S., Canada, Mexico, the Caribbean, and now Europe. From cozy cabins to beachside villas, our growing portfolio is built for travelers who embrace spontaneity but never settle on quality. Book confidently. Save instantly. Travel better. Visit whimstay.com
Whimstay (whimstay.com) has 566 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
whimstay.com
Website
whimstay.com
Category
Accommodation & Lodging
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 53% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Whimstay was a similar experience as Airbnb or Vrbo. I would recommend anyone to use Whimstay for their vacation.
Response from WhimstaySep 20, 2024
Thank you for your great review! We're so glad to hear that you had a positive experience with Whimstay. One of the things we pride ourselves on is offering the same high-quality vacation rentals you find on Airbnb or Vrbo—but always at a better price! We're thrilled you'd recommend us, and we look forward to helping you save on your next vacation.
KT
K T.
We loved our Fredericksburg cabin
We loved our Fredericksburg cabin and Whimstay offered a great price. Everything was easy from booking to check-out and our property exceeded our expectations! I wasn't sure about using this platform since it was new to me, but now we will check here anytime we are considering a short term rental.
Response from WhimstaySep 20, 2024
Thank you for your wonderful review! We're so happy to hear that you loved your Fredericksburg cabin and found Whimstay's pricing unbeatable. It’s fantastic that the entire process, from booking to check-out, was easy and exceeded your expectations. We’re thrilled that we’ve earned your trust, and we look forward to helping you find more amazing stays for your future getaways!
RH
Robert H.
Unit met all expectations but one
Unit met allexpectations but one, a tenant parked in our parking space making for some difficult issues with cars.
Response from WhimstaySep 20, 2024
Thank you for your review! We’re glad to hear that the unit met your expectations overall. We’re sorry to learn about the parking issue and understand how that could be frustrating. We’ll be sure to share your feedback with the host to help ensure smoother parking arrangements in the future.
We hope to assist you with your next stay and provide an even better experience!
JB
Joanie Blumenthal R.
Quick response and quick answers
Quick response and quick answers! Thank you for being on top of my emails!
Response from WhimstaySep 20, 2024
Thank you for your kind review! We’re so happy to hear that you appreciated our quick response and timely answers. Providing top-notch support is always a priority, and we’re glad we could assist you efficiently!
We look forward to being just as responsive for your next booking.
MB
Mike B.
Avoid Whimstay
This summer my family had an awful experience with Cozy Suites, losing us more than a $150. Their communication was so bad that my wife and I were convinced they were a scam company. They are either intentionally fraudulent or just very bad at what they do. If you choose to stay with them, read everything carefully and look at every photo before you make your reservation. You are likely to encounter exorbitant hidden charges and a lack of accountability if you complain (see our story below).
It seems likely to us that Whimstay is a failing start-up that is doing its best to hold on to all the money it can before it goes belly-up, unworried about alienating customers. Be prepared for them to side with their property clients over customers in any dispute.
My family and I were on an end-of-summer road trip. I was booking stays along the way, and I came across the Cozy Suites listing in Louisville through Whimstay. The original quote was $66, which seemed amazing. After I clicked through to Whimstay and all the fees were added on, the price had increased by $100. It was more than we wanted to pay but the place looked nice. We have a dog and it said pet friendly in several places. I looked at the pictures on the landing page and read all the text. There was no pet fee listed It seemed like a good place, so we booked it.
About an hour later, I got a message from Cozy Suites asking me to agree to several terms including that I would not bring a pet. I wrote back saying we had a dog, and we thought the place was pet friendly. They told me they would charge me another $100 for our dog. Immediately I asked to cancel and be refunded but both Cozy Suites and Whimstay refused, telling me that the pet fee was announced on the listing. The email from Cozy Suites was especially off-putting, repeating my name over and over in weirdly ungrammatical sentences. It reminded me of those phishing emails you get from “Nigerian princes”.
It turns out that the pet fee is on the listing but in a photo (but not on the landing page). If you don’t click through to the picture page and read all of the 40+ pictures you will miss it because the pet policy is in the very last picture. Additionally, the pet policy allows only dogs under 40lbs, meaning we couldn’t stay there even if we wanted to because our dog is over 50lbs. They refused to help us even though we asked for cancellation within a few hours of booking.
Cozy Suites is either fraudulent or just very bad at communication and customer relations. Whimstay will not protect you from their mistakes.
Update:
A real, viable company would apologize for the problems listed above and solve the problem, not respond with the sophomoric drivel you see in their response. Don't trust this company.
Response from WhimstaySep 20, 2024
Thank you for sharing your experience. We're disappointed to hear about the challenges you encountered during your stay, and we’d like to clarify a few points.
Whimstay is a platform where professional property managers, like Cozy Suites, list their properties. While we don’t control the specific content of their emails, we expect communication to be professional and clear. For over five years, we’ve partnered with thousands of property managers across North America, Mexico, the Caribbean, and soon Europe, collaborating with trusted names like Wyndham, Booking.com, Google, and Expedia.
In regards to the pet policy, we understand that details can sometimes be missed. The pet policy, including the weight restriction and fee, was indeed included in the listing's description and photo gallery. We always encourage travelers to review all listing details carefully before booking to ensure the property aligns with their needs.
As for pricing, we ensure transparency. Taxes and service fees are clearly displayed during the checkout process in compliance with all regulations. There are no hidden or undisclosed fees, and we follow the same structure seen on all major marketplace platforms.
While we are sad to hear that your experience did not meet your expectations, we remain committed to working with both travelers and hosts to ensure clear communication and a positive experience. Please feel free to reach out to us directly if you'd like to discuss further.
CU
customer
Great Prices, Amazing Customer Support
I recently booked a stay through Whimstay, and I couldn't be happier with the experience. Not only did I find incredible deals on high-quality accommodations, but the customer support was outstanding. I encountered a small issue during the booking process, and their team resolved it faster than any other vacation rental company I've worked with. The combination of unbeatable prices and top-notch customer service makes Whimstay my new go-to for last-minute getaways. Highly recommend.
Response from WhimstayOct 31, 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed both our great deals and our customer support. Our team strives to make every part of the booking experience smooth and efficient, so it’s fantastic to know we were able to resolve your issue quickly.
We’re honored to be your new go-to for last-minute getaways and can’t wait to help you plan more amazing trips in the future. Thank you for recommending us! Safe travels, and see you on your next adventure with Whimstay!
AM
ARANDAS MEXICAN R.
Perfect place !
First time in Wilton manors and I pick the perfect place to stay, Great location, super nice, comfortable and clean place, Mike it’s a great host !
Response from WhimstayAug 12, 2024
Thank you so much for sharing your experience with us! We're thrilled to hear that your first time in Wilton Manors was made even better by choosing the perfect place to stay. It’s wonderful to know that you found the location, comfort, and cleanliness up to your expectations, and that Mike was a great host!
We look forward to welcoming you back to Whimstay for your next trip!
AN
Annie
This company is a scam
This company is a scam, book on another site. You will not be given a refund, you cannot reach them as they do not provide a phone number, only email and they lack follow up. You will be ignored and frustrated trying to reach their customer service.
Response from WhimstayAug 9, 2024
Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with Whimstay did not meet your expectations.
We want to clarify a few details regarding your concerns. Our team responded to your inquiry within an hour of receiving it, offering assistance and even providing a phone number to connect with you in real-time. Unfortunately, we did not receive a call from you following our outreach.
Regarding your refund request, we understand how frustrating it can be when plans change unexpectedly. However, as noted during the checkout process, our cancellation policy is clearly defined, and we strive to be transparent with our customers about these policies. In this case, we were unable to issue a refund outside of our cancellation policy.
We take pride in honoring our commitment to timely and efficient customer communications, and it’s disheartening to hear that you felt otherwise. Please know that we are here to support you and would welcome the opportunity to assist you further if needed.
