WEXReviews of wexinc.com

Bad Business Practice Unnecessary Hefty charges I only saved $9.67 so far and paid $120 in fees Very bad experience

Frivolous and unjustified fees. Avoid using any of their fleet cards unless you want to get ripped off. Bad business practices.

I called customer service to get the online account reset. It took over an hour, 3 calls, 2 conference calls with the owner of my company, and their incompetent supervisor named Sarah hung up on me twice. In the end it turned out that Sarah had lied about which email was on file and it all could have been resolved in 5 minutes.

Exorbitant fees and poor customer service. No matter what your needs are, WEX is not the answer. I should have searched for the reviews before I wasted my time and money on such a useless trade line.

Incompetent customer service. I need to have a vehicle towed and the customer service representative asked me to repeat my card number at a half dozen times. I was put on hold and after 20 minutes the representative transferred my call to someone else who disconnected my call. I called again and was on hold for another 10 minutes and it took 30 minutes to schedule a tow. Customer service is terrible

Incompetent customer service

WEX Health [#1191294] stole $3,000 from me. I inadvertently signed up for an incorrect Health Savings account when my newborn arrived. The funds were to be set aside for the mother to pay for doctors visits, copays and etc. Wex informed me that the $3,000 was to be used for child care. Now, I just stated that the baby was newborn, so why would she need child care services? Wex refuses to return to me the $3,000 that I was withholding from my paychecks. They took the money but refuse to return the money. I would never recommend them for anything

This must be the worst bank on planet earth. I had two accounts with them. One with Exxon Mobil, the other one with shell fleet services. Because of a manager lying to my accounts receivable department, they formulated a domino effect that caused me to terminate my account because of the excessive fees, they just kept applying for no reason at all. After I terminated the account, they went after my shell account and purposely closed that one and terminated it. Never did I do anything wrong nor my company. If any business owner is looking for a fleet account, stay away from. WEX! They are a bunch of deplorables! The rudest most despicable humans that you can even deal with for customer service. Managers supervisors just lies after lies fees after fees and never help with anything. my office hates this company with a passion. Every time the name WEX is named at my office. Everyone is horrified. They can keep the accounts. I never needed them in the first place. my business has extensive credit. I have nothing to worry, but please keep away from this company. They will end up ruining your business credit over anything and terminate your accounts just because they feel like it. This deserves to be in a Third World country. Thank you so much happy holidays. PS. If you're looking for a company to be bullied, this is the one to choose. I will keep away. I will also be reporting them with a Better Business Bureau and showing them everything I have of proof of my end. Sincerely, MYMOJOVAPES LLC